The purpose of this research was to provide insight into the use of existing administrative data and to identify changes that could be made to improve broad-based use of administrative data. Data were collected on patients hospitalized with pneumonia at a 715 bed hospital in North Carolina in 1996-1997. Patients were selected from administrative databases via diagnosis and charge codes. Outcome...

Learning and knowledge go hand in hand. It took several hundred years for the most advanced nations of the world to move from agricultural to industrial to information-driven economies that continue to challenge organizations to improve performance. During the past decade the new field of knowledge management (KM) has generated excitement and achieved increased visibility for its potential to l...

In the present aggressive world of competition, knowledge management strategies are becoming the major vehicle for the organizations to achieve their goals; to compete and to perform well. Linking knowledge management to business performance could make a strong business case in convincing senior management of any organization about the need to adopt a knowledge management strategy. Organization...

It has been argued that bureaucratic management systems were definitely non effective if organizations were to innovate. As an alternative it has been argued that only non-bureaucratic type of management systems i.e “organic” or “adhocratic” management systems were conducive to innovation. In this article, a case study of a highly innovative firm suggests that the alternative is not as straight...

The task of managing information in organizations is becoming more challenging as the organizations become larger and more complex, and as information technologies and general societal developments increase the volume and sophistication of available infor­ mation. This task can best be met by the careful study of how these organizations create, use, and discard information. A practical understa...

Although the business value of Knowledge Management continues to be debated, it is evident that organizations need to manage their valuable corporate knowledge from a practical standpoint. Many researchers and practitioners agree that Knowledge Management (KM) must be defined in terms of business objectives. Organizational resistance to KM efforts is attributed to the lack of evidence that KM i...

While the pressure of public accountability has placed increasing pressure on higher education institutions to provide information regarding critical outcomes, this chapter describes how knowledge management (KM) can be used by educational institutions to gain a more comprehensive, integrative, and reflexive understanding of the impact of information on their organizations. The practice of KM, ...

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