In this article, we apply transaction cost theory (TCT) and institutional theory to the realm of IS outsourcing. TCT posits that firm’s outsourcing governance is influenced by transaction cost factors, namely, bounded rationality, opportunism, and risk. Institutional theory, on the other hand, has been advocated to explain non-choice behavior of organizations in the context of competitors, norm...

The literature on IT outsourcing is well-developed with distinct explanations of what may determine success. The context of IT outsourcing studies has primarily focused upon North American and European companies, seeking low-cost economies from links with developing nations to gain competitive advantage. These studies may not be generalisable to companies based in developing economies, who may ...

today, information technology outsourcing (ito) has developed and caused organizations to become more flexible and dynamic than they were before. the ever-increasing development of ict is one of the main reasons for the promotion of outsourcing. that is due to the fact that many organizations are not able to adapt their hardware and software in accordance with the fast-paced technology developm...

AbstrAct Offshore outsourcing has been a growing phenomenon in recent years. Rarely will an IT professional pick up a trade publication or journal without some article relating to outsourcing or offshore outsourcing. This in turn raises the question for IS educators—what should we be doing to better prepare our graduates for a future where offshore outsourcing is a reality? This article looks a...

In Australia, popular discussion of the growing market in outsourcing information technology (IT) has been spurred by decisions of several large companies and the Australian government to outsource IT operations, but there has been little academic research into outsourcing in Australia. This chapter reports research into Australian IT outsourcing based on data collected in 1999. The research ob...

While Information Systems (IS) outsourcing has been increasing unabated in the past few decades, managing effective client-vendor partnership is still a challenge for many organizations. Empirical studies in IS outsourcing have mainly focused on the detriments of outsourcing, while not sufficiently investigating the area of client-vendor partnership. This research intends to bridge this gap by ...

As sophistication and complexity in information technology (IT) increases, organisations are discovering difficulties in managing their information systems efficiently and effectively for commercial success. The access to state-of-the-art technologies has accelerated the need for different approaches to managing IT resources. Companies increasingly perceive IT outsourcing as a necessary organis...

Using a qualitative research method, this work investigates risks associated with IT outsourcing and aspects of managing outsourcing risks in the context of Higher Learning Institutes (HLI) in Ethiopia. Primary data is collected through interviews conducted with various stakeholders in the IT outsourcing process including a select set of executives, committee members, domain experts and users. ...

The practice of outsourcing IT in Australia has only recently become commonplace. One large corporation, Alpha, was an early mover in outsourcing beginning in 1997 and is the subject of this study. Previous research proposes reasons for outsourcing and numerous factors which contribute to outsourcing success. This paper explores the reasons and the extent to which these identified factors for o...