The relationship between the different approaches to quality in ISO standards is reviewed, contrasting the manufacturing approach to quality in ISO 9000 (quality is conformance to requirements) with the product orientation of ISO 8402 (quality is the presence of specified features) and the goal orientation of quality in use in ISO 14598-1 (quality is meeting user needs). It is shown how ISO 924...

one factor that has highlighted the role of agriculture in the economy is to make the marketing system of agricultural products more efficient. the main purpose of this study was to identify the requirements of marketing the organic pomegranate of paveh, kermanshah province, iran, from the perspective of farmers. in order to identify contributing factors, an exploratory factor analysis was used...

There is a steady increase in both authentication methods and products implementing these methods. Product selection has impact on strategic factors such as system security, cost and usability. This paper presents a new method for ranking authentication products. The method can contribute towards an improved decision process. Using our method, issues such as technical performance, application/s...

Quality Function Deployment (QFD) is a structured approach to defining customer needs or requirements and translating them into specific plans to produce products to meet those needs. The "voice of the customer" is the term to describe these stated and unstated customer needs or requirements. The voice of the customer is captured in a variety of ways: direct discussion or interviews, surveys, f...

The International Cooperation on Harmonisation of Technical Requirements for Registration of Veterinary Medicinal Products (VICH) is an international tripartite cooperation programme that brings together regulatory authorities and industry representatives from the European Union, Japan and the United States, with Australia, New Zealand and Canada as observers. VICH aims to improve international...

The requirements elicitation process, whose main objective is to give birth to the requirements, not only is a technical process to build a particular system but also an important process of social connotations involving different people (stakeholders), a circumstance which causes certain problems arise when carrying out this process of requirement conceptualization. We propose a process of Req...

Product configuration systems are considered to be important enablers of the mass-customization strategy. They are the most successful applications of e-technologies and artificial intelligence in e-business, particularly in customer interaction. Product configuration systems support the acquisition of the customers’ requirements while automating the order-taking process, and they allow custome...

Quality function deployment (QFD) is the product development process to maximize customer satisfaction. The engineering design characteristics related to product performance are specified for this purpose. For dealing with the fuzzy nature in the product design processes, fuzzy approaches are applied to represent the relationships between customer requirements (CRs) and engineering design requi...