In 1999, the NSW Health Smoke Free Workplace Policy directed that grounds of health sites would become smoke free, in addition to the existing policy requiring smoke-free buildings. This was one of the first attempts by any health service to exclude tobacco entirely from health sites. This task required the adoption of evidence-based management of tobacco dependence and changing the culture of ...

In this paper we describe the development of the Mental Health-Patient Information Management System (MH-PIMS), which is an information management system designed for use in a modern, primarily community-based, mental health service. MH-PIMS is a computerised database which was designed by clinicians and is supported by a case management system and complementary patient record set-together call...

Nursing service managers need certain essential managerial attributes in taking the lead in effective management of the nowadays health care organisations in South Africa. Major changes in restructuring and human resources planning are taking place through transformation of health services and specific managerial attributes are needed in this scenario. Without nursing service managers with the ...

INTRODUCTION Human resource (HR) management is a priority for health systems strengthening in developing countries, yet few studies have empirically examined associations with service quality. The purpose of this study was to assess the relationship between HR management and family planning (FP) service quality. METHODS Data came from the 2010 Kenya Service Provision Assessment, a nationally ...

In addition to the information specifications for electronic health records, functional and behavioral capabilities need to be agreed to achieve interoperability. In this paper, we present results from task analysis and specification of software services to support the management of service events. The work has been performed to support the management of the nationally shared EPR in Finland. Th...

the united states president’s emergency plan for aids relief (pepfar) emphasizes health systems strengthening as a cornerstone of programmatic success. health systems strengthening, among other things, includes effective capacity building for clinical care, administrative management and public health practice. avante zambéziais a district-level in-service training program for administrative sta...

Health service management plays a crucial role in human life. Blood related operations are considered as one of the important components of the health services. This paper presents a bi-objective mixed integer linear programming model for dynamic location-allocation of blood facilities that integrates strategic and tactical decisions. Due to the epistemic uncertain nature of ...

Case management has developed as an administrative service for controlling costs and improving the quality of health and social service delivery. Long-term care case management combined with service expansion has been examined in some detail with varied results. Less research has focused on case management for users of high-cost medical care. This overview highlights five programs and patient g...

The transformation of health services in South Africa today is governed by the political, policy and legislative frameworks. This article focuses on the transformation of a primary health care service within a local authority in Gauteng. The purpose with this article is to explore and describe the perceptions (expectations and fears) of selected managers employed in this primary health care ser...

introduction: one of the important aspects in high quality health care system is delivering health services in an appropriate way which can lead to development of the systems. patient satisfaction is a quality indicator that has the potential to provide valuable information about the care delivered by an emergency medical services system (ems). this indicator is considered as an important marke...