The aim of this paper is to empirically test not only the direct effects of information and communication technology (ICT) capabilities and integrated information systems (IS) on firm performance, but also the moderating role of IS integration along the supply chain in the relationship between ICT external and capabilities and business performance. Data collected from 102 large Iberian firms fr...

In this paper, the competition between two supply chains and their elements is studied. Each chain consisted of a manufacturer and a distributor and the two chains compete in a market with single type of customer sensitive to price and delivery time. Therefore, this is a two-supply chain game and during the competition between two supply chains, elements of each supply chain (manufacturer and/o...

in the current competitive market, productive and economical firms need to manage and monitor resources and elements related to outside the organization, in addition to considering the organization and its internal resources. so today, supply chain management is proposed as one of the fundamental infrastructures for implementing e-commerce worldwide. supply chain management is a phenomenon that...

The increase of international competition motivated most of the organizations to create useful shared mutual cooperation with supply chain partners since they understood that cooperation and collaboration of supply chain partners is the prerequisite for the increase of reliability level and the decrease of risks and also the enhancement of innovative qualities and profitability of the companies...

To help improve customer satisfaction management (CRM), greater emphasis is given to the aspect of quality in the supply chain. And improve supply chain performance through integrated business management and strategic partnerships. On the other hand, strategic supply chain management decisions are made at a company level that determine benefits and efficiencies of the supply chain and effective...

This paper investigates the effects of supply chain absorptive capacity on customization, production innovation, and in turn, business performance. Building upon the organization and strategy literature, we constructed multi-item measurement scales that tap into five dimensions of absorptive capacity, which were adapted to supply chain management context. Using survey-based data gathered from 1...

1. Modern supply chains Supply chains are networks of firms who pool their capabilities and resources in order to deliver value to the end consumer. Firms are no longer able to own or control complete supply chains. Information technology and modern logistics capabilities have created a global market where companies can take advantage of the opportunity to source internationally (IBM Business C...

traceability is a basic requirement for the most of products from the viewpoint of governments and customers. it has base of quality systems and supports integration of supply chain information systems. this paper has presented a holistic model for supply chain traceability through structural equation modeling. this model will support recall of products, quality assurance requirements, improve ...