Gojek, an online transportation service provider, is a social-spirited company that leading the revolution in ojek industry. Gojek partners with experienced riders to be main solution shipping goods, ordering food delivery, shopping and traveling traffic jam. The purpose of this study explain effect of: Driver Performance on Customer Satisfaction, Effect Application Facilities Satisfaction Loya...

background : despite many progresses in the improvement of care status and the management of acute coronary syndrome, cares quality is far from the desirable conditions. today, due to the great emphasis on resources management, costs control, the effectiveness of patient care, improving quality and responsibility, the good patient care is necessary. two dimensions are referred for improving the...

Customer satisfaction represents a modern approach for quality in enterprises and organisations and serves the development of a truly customer-focused management and culture. Measuring customer satisfaction offers an immediate, meaningful and objective feedback about clients’ preferences and expectations. In this way, company’s performance may be evaluated in relation to a set of satisfaction d...

introduction: psychological and social health is the main problems of workers population, which can increase productivity at work and physical and mental health and provide or decline in these aspects. materials and methods: this study was descriptive and crosses - sectional and has been performed on 388 iranian central iron ore company workers. the tool of study was standard ghq-28 question ar...

Although many enterprises expect to enhance the performance of their e-Learning systems by increasing employees’ learning satisfaction, they are not able to make the right decisions due to the lack of a systematic analysis methodology. It is in such a circumstance that the author submits the “Satisfaction Decision Model” in this paper. The Model consists of twelve implementation steps and three...