The empowerment of small-medium scale industries must be carried out thoroughly through the provision of business development opportunities to the greatest extent so as to be able to increase the role and potential of the industries. The purpose of this study was to analyze the internal influence of the human resources competencies on technology and the organizational readiness to the level of ...

Small businesses have limited resources that need to be utilised for maximum return. Business intelligence (BI) systems can provide decision-makers, who in small businesses are predominantly the owner-managers, with access to data that enables them to make informed decisions on where to apply their limited resources. Given the dearth of literature on the role of BI in small businesses this rese...

Dynamic Balanced Scorecard (DBSC) is an effective business performance management control tool for dealing with business uncertainty, performance monitoring, evaluation and forecasting. DBSC has been proposed and utilized extensively over the years as an effective tool to manage and control the dynamics of business processes (BP) and their performance. However, there is little evidence of its a...

Small businesses, businesses with 20 or less personnel, account for a significant proportion of economic activity and it is the economic sector that employs the most people in OECD countries. Small businesses are fundamentally different than larger organizations in their operations and decision-making processes. Business intelligence (BI) is the current approach to management decision support i...

More than half of small businesses in Australia (57%) use a website to promote their business. Having an effective website is an important step for small business owners moving towards e-commerce. The research suggests that once a business has a clear online strategy through a website they are more likely to move to e-commerce. While many small business owners have a business strategy, it is of...