In keeping pace with the rapid developments in information and communication technology, the Saudi government has invested heavily, in recent years, in the development of e-participation services in e-government websites with the aim of enhancing citizens’ interaction with the government and thereby making the latter more responsive and accountable to citizens’ needs. However, despite its signi...

An increasing number of people move to cities in search of better opportunities for themselves and their families. This movement makes it difficult for the local government to understand citizens’ needs fully, particularly pertaining to public safety matters. Thus, in the city of East London where this issue is prevalent, a smart city project was introduced to help alleviate these concerns. Dur...

In representative democracies, citizens and politicians are coupled by a double link: citizens elect politicians to govern and to represent them in deliberative assemblies (local, regional and national parliaments); governments and parliaments make decisions (in the name of those they represent) and citizens have to then comply with these decisions. Traditionally, the communication channel is b...

Safety is a concern for most urban communities; police departments bear the majority of responsibility to maintain law and order and prevent crime. Police agencies across the globe are increasingly using Online Social Network (OSN) (such as Facebook and Twitter) to acquire intelligence and connect with citizens. Developing nations like India are however, still exploring OSN for policing. We int...

The value of e-government, services to citizens by public institutions through the internet, is dependent on the mutual adoption of e-government by both the public institution and the citizens. This paper describes a longitudinal study of e-government adoption by municipalities and citizens in Denmark. We studied the e-government initiative Digital Post – encrypted digital communication between...

Since 2009, the European Union (EU) is phasing a multi–year financial crisis affecting the stability of its involved countries. Our goal is to gain useful insights on the societal impact of such a strong political issue through the exploitation of topic modeling and stance classification techniques. To perform this, we unravel public’s stance towards this event and empower citizens’ participati...

CONTEXT In recent years, the continuous improvements in molecular biology techniques have made it possible to detect carriers for several genetic conditions, including cystic fibrosis (CF). In some countries, CF carrier screening is offered to increasing subset of the general population. Offering of carrier screening at a population level should not be decided by local health authorities only, ...