internet is integrated into nearly all aspects of activities including businesses. it is a medium that can be accessed anywhere. the advancement of internet has contributed to the development of electronic commerce and trust has been suggested in the literature to play an essential role in the development of e-commerce. lately, e-commerce has also taken placed in a new platform, social networki...

While the adoption rate of electronic commerce by organizations has grown significantly over the years and that they have achieved substantial savings and benefits, it has also presented numerous new challenges for them to conduct business activities in the electronic environment. This trend has prompted a need for existing business models to be reviewed, including the adoption of appropriate e...

Even though e-commerce business grows rapidly, still building customer trust on e-commerce becomes more difficult than building customer trust on physical store. This study aims to identify factors that influence customer trust on e-commerce, to compare how important those factors in influencing customer trust and furthermore, to assess how important customer trust for purchase and word of mout...

The ubiquitous nature of e-commerce in developing countries demands an innovative conceptualisation of its adoption and post-adoption that responds to various contextual circumstances. Despite efforts made to investigate e-commerce adoption in developing countries, the literature suggests that the focus is mostly on a single perspective of a single adoption stage and concentrates on specific lo...

E-commerce strategies are not easy to create or deploy. The environmental uncertainties and the dynamics associated with the strategic context make it all the more important for organizations to carve out a clear e-commerce strategy. Such clarity is desirable to ensure that organizations not only not lose out on new opportunities, but also that they take the requisite steps that are necessary t...

Contemporary ways of doing business are heavily dependent on the e-Commerce/ e-Business paradigm. The highest priority of an e-Commerce Web site’s management is to assure pertinent Quality-of-Service (QoS) levels of their Web services continually, in order to keep the potential e-Customers satisfied. Otherwise, it faces an immense possibility of losing both e-Customers and revenues, along with ...

The concept of exchanging goods and services over the Internet has seen an exponential growth in popularity over the years. The Internet has been a major breakthrough of online transactions, leaping over the hurdles of currencies and geographic locations. However, the anonymous nature of the Internet does not promote an idealistic environment for transactions to occur. The increase in online tr...

Many of the current crises in contemporary healthcare management centre on issues concerning information management and costs. Electronic commerce (or e-commerce) activity, grounded in the development of the Internet, is challenging traditional management models and providing new paradigms and possible solutions for improved health care management. Australia’s health industry, like other econom...

a r t i c l e i n f o The rapid development of information technology enables an increasing number of consumers to search and book products/services online first and then to consume them in brick-and-mortar stores. This new e-commerce model is called online to offline (O2O) e-commerce and has received significant managerial and academic attention. Compared with many extant e-commerce models (i....