In the era of knowledge economy, learning has become increasingly important, it is more and more convenient to acquire the information in a fast way and E-learning has become increasingly popular. Under this trend, the traditional teaching method in the classroom will not be the only choice any longer and the application of E-learning system will be the important trend in the future. In recent ...

Perkembangan teknologi informasi yang semakin canggih mendorong perubahan cara bertransaksi masyarakat menjadi serba Digital. Sektor perbankan memanfaatkan perkembangan tersebut untuk menciptakan sebuah aplikasi yaitu mobile-banking (m-banking). Dengan adanya mobile banking dapat melakukan transaksi dimanapun hanya dengan jaringan internet. PT Bank BTPN Tbk. merupakan salah satu menyediakan lay...

Due to the advancement of Internet technology and globalization commerce, e-commerce is developing at an unexpected speed. With rise China’s industry substantial increase in number merchants, competition its has also increased. In this context, consumer satisfaction all affected, so paper conceptually discusses attributes on e-customer satisfaction. The reviewed literature highlights factors is...

This paper examines the use of e-textbooks in a college level introductory information systems course using an empirical study that gave students the option to buy electronic or print versions of the same textbook. The study measured and analyzed student expectations prior to purchase, perceived performance and satisfaction after use, intention to use e-textbooks in the future and the determina...

The aim of this paper is to investigate the impact of individual dimensions of perceived service quality on customer satisfaction, trust and loyalty in e-commerce settings. Empirical results indicate that the perceived service quality has positive direct effects on both customer satisfaction and trust. The results also show that customer satisfaction appears to have a positive direct effect on ...

Using the SERVQUAL model, this study attempts to examine the impact of service quality dimensions on customer satisfaction. A total of 225 current users of a GSM provider participated in this study. Gap Analysis was used to determine the perceived and expected satisfaction level on each of the service quality dimensions and regression analysis was conducted to test the relationship between the ...

electronic government is an offshoot of the information technology and management of this technology and management of this technology. if implemented in the state-owned sector, e-government will effect tremendous changes in the efficiency and effectiveness of goveernment systems and services, leading to large scale popular satisfaction. while elaborating on this modern global concept, the pres...

In recent years we have been able to observe the phenomenon of Fift y Shades of Grey. Th is poses questions about why the primary, female target audience liked the book. In the presented study we asked what aspects of the book attract female attention, what they despise and how the book assessment relates to sexual satisfaction or motivation. 217 respondents participated in the study. Th e vari...

This study is the first to test the mediating roles of three person-environment (P-E) fit variables (i.e., person-major fit, person-university fit, and person-society fit), in the relationship between core self-evaluation and life satisfaction. Data from 794 Chinese university students were analyzed using structural equation modeling. Results supported a partial mediating effect for all three P...