Human resource management systems (HRMS) integrate human resource processes and an organization's information systems. An HRMS frequently represents one of the modules of an enterprise resource planning system (ERP). ERPs are information systems that manage the business and consist of integrated software applications such customer relations and supply chain management, manufacturing, finance an...

This study analyzes the relationship between the three main enterprise systems (Enterprise Resource Planning (ERP), Supply Chain Management (SCM), Customer Relationship Management (CRM)) and labor productivity. It reveals the performance gains due to different combinations of these systems. It also tests for complementarity among the enterprise systems with respect to their interacting nature. ...

Application service provider (ASP) An organization that hosts software applications and provides information services for other organizations. Business intelligence software A category of software that enhances the ability of an organization’s decision makers to access and analyze enterprise information. Customer relationship management (CRM) systems An integrated information system that suppor...

Implementing an Enterprise Resource Planning (ERP) system demands a significant amount of effort from different areas in the company and also entails a profound change in the way that people perform their jobs as well as the company’s organizational structure. ERP is defined by Turban (1) as “a process of planning and managing all resources and their use in the entire enterprise. ERP systems ar...

This chapter describes enterprise resource planning (ERP) systems as a fundamental tool in the intelligent enterprise and therefore, constitutes an important element for knowledge management. The definition of these systems, their main characteristics and the historical evolution are presented. The ERP market and market trends are described, with special emphasis on the usage of the Internet as...

OF THE DISSERTATION Cooperative Resource Allocation in Wireless Systems