The purpose of the research was to determine the effect of home care service on the quality of life in patients with gynecological cancer. This randomized case control study was carried out in a womans hospital between September 2011 and February 2012. Women undergoing gynecological cancer treatment were separated into intervention and control groups, of 35 patients each. The intervention group...

The next generation of mobile networks is expected to utilise multiple radio access technologies, seamlessly integrated to form a heterogeneous wireless network. On the arrival of a new call or inter-system handover request, the network operator must assign an access network to the user. Selecting the most optimal network from those available and controlling network access is an important consi...

The authors examine competing theoretical arguments regarding whether union representation, shared governance, wage levels, and two features of the quality of labor relations-workplace culture and conflict in negotiations-lead to better or worse outcomes for airlines, and they test these interpretations using a mix of historical and quantitative data from major U.S. airlines. Both the qualitati...

background: health system pharmacies, like other health care professional, practice under a number of mandated stan­dards. basic concepts of quality assurance (qa) standards should be applied to hospital pharmacy practice. the survey re­ported here is to assess qa system implementation and its standard indicators observation in tehran university of medical sci­ences (tums) hospitals' pharmacies...

background: residents play an important role in the delivery of hospital care. they regularly work overnight, in emergency situations and with workload and stress which can affect their performance and quality of working life (qwl). this study explores the qwl and its contributory factors in residents working at hospitals affiliated with tehran university of medical sciences (tums), tehran, ira...

Background: Patient safety culture in healthcare organizations has become an important issue globally for improving medical services. In 2016, Taiwan’s National Health Insurance (NHI) system covered 99.6% of Taiwan’s population. With the enhancement of medical quality, patients expect medical service providers to care more about safety and medical service. Understanding physici...

for any organization sound marketing strategy and quality assurance play vital role in the growth of the organization. the price, quality and service, service centers, friendly attitude, discounts on sales, esthetics, store location and appearance, ease of operations, guarantees and warranties, adopting new ideas, and flexible payments terms were considered to study the perceptions of the respo...

Customers have different emotions towards service industries of different natures, leading to inconsistent service quality characteristic items and levels of demands. Different emotions would affect customer perceptions of the customization degree of a hospital (the emotion is relatively sad) and a theme park (the emotion is relatively joyful); while different service quality characteristic-rel...

understanding the antecedents and consequences of customer satisfaction in the mobile communications market is important. this study explores the effects of service quality, trust and perceived value on customer satisfaction, which, in turn, affects continuance intention of mobile services. service quality and customer satisfaction were measured by multiple dimensions. a research model was deve...

Recent substantive reforms to the English National Health Service expanded patient choice and encouraged hospitals to compete within a market with fixed prices. This study investigates whether these reforms led to improvements in hospital quality. We use a difference-in-difference-style estimator to test whether hospital quality (measured using mortality from acute myocardial infarction) improv...