PURPOSE/OBJECTIVES This article describes a client advocacy model for use by case managers. It delineates necessary competencies for the case manager and shares important strategies for effective client advocacy. PRIMARY PRACTICE SETTING(S) All practice settings across the continuum of health and human services and case managers of diverse professional backgrounds. FINDINGS AND CONCLUSION A...

Background The implications of decentralisation on human resource for health management has not received adequate research attention despite the presupposition that the concept of decentralisation leads to the transfer of management authority and discretion for human resource management from national levels to subnational levels. This study aims at investigating the extent to which decent...

Purpose Despite the growing importance and complexity of modern supply chains, little scholarly attention has been devoted to cognitive processes in chain management (SCM). In particular, we know about structure managers’ frames how differences between affect sustainable (SSCM). Design/methodology/approach Given relative scarcity topic, this paper uses a conceptual approach. Building on prior l...

Purpose The purpose of this paper is to provide insights into the growing practice of managerial coaching. Much of the coaching literature is set in the context of an external coach coming into an organisation. However managers are increasingly being expected to coach their employees, a change in role which can create tensions. Design/methodology/approach This paper examines the literature on c...