Organizations have capabilities for creating and sharing knowledge (intellectual capital) that give them their distinctive advantage over other institutional arrangements, such as markets (Ghoshal & Nahapiet, 1998). But, what is the basis of a firm’s knowledge development capabilities? At least in part, the answer is that these capabilities stem from the social capital that an organization poss...

Purpose – This paper aims to analyse the relationship between intellectual capital and financial capital using a case study. This makes it possible to discuss how intellectual capital is related to value creation with a degree of nuance that is absent from most statistical studies of relationships between human, organisational, relational and financial capital. Design/methodology/approach – The...

The social learning network (SLN) constructed based on web 2.0 techniques demonstrates some unique characteristics comparing to traditional e-learning context based on 1.0 technique. In response to the new characteristics in SLN, we advance the theoretical understanding of user satisfaction by reconceptualising e-learning as a relational process among students. Based on that, we draw on network...

The higher resources needed to provide a service portfolio that responds to the rapid growth of an ageing population is a concern for many governments in the developed countries. The paper explores the convergent insights of three conceptual frameworks to identify where age-aware eGovernment is more likely to be developed effectively. The paper shows how the social and relational capital of the...

Relational capital and organizational performance were important factors for achieving sustainable development of the supply chain, knowledge sharing could create maintain competitive advantages chain. This study examined comprehensive relationship among relational capital, explicit tacit sharing, mediating roles between in chain by using data collected from a questionnaire survey. SPSS, AMOS, ...

Individuals’ use of safeguards against information security risks is commonly conceptualized as the result of a risk-benefit analysis. This economic perspective assumes a “rational actor” whereas risk is subjectively perceived by people who may be influenced by a number of social, psychological, cultural, and other “soft” factors. Their decisions thus may deviate from what economic risk assessm...