service failure can put companies out of business if attention is not paid to this problem. the purposes of this study were to investigate the explanatory relationships between hotel guests’ perceptions of (a) service failure; (b) service recovery strategies in each service failure situation and behavioral intentions. this study explained the components of service recovery strategies used when ...

The article deals with the main problems of interaction between foreign students from different ethnic groups. author presents results an empirical study, purpose which was to identify type and behavioral strategies at university among 2- 4-year Tajik Uzbek Based on diagnosing according a block methods, behavior in conflicts types others were described accordance group. Practical recommendation...

introduction: countries around the world are looking for an appropriate, stable, and affordable replacement for the natural energies. therefore, the waste is considered as an available resource to produce energy, which by controlling, its effects on the environment could be minimized. methods: to conduct this review article, all the scientific data related to the topic were gathered from scient...