In metropolitan development management, quality of public services is influential in every public sector to satisfaction of citizens on quality of services. Nowadays, satisfaction are with such important matters that should be considered in the planning, implementation, management and maintenance of many public services such as subway, transportation, traffics, parks, markets and so on. Th...

This position paper is concerned with the research and design of infocommunication technologies for citizen engagement and learning in smart ecosystems. The work assumes a human-centric citizen-driven smart city design approach and also proposes a R&D iterative framework model based on SOA work that goes from citizen inquiry to a front-end dashboard paradigm proposal. A research framework is di...

The accelerated news cycle and constantly emerging news-worthy events have led to ‘citizen journalism’ where people who are non-journalists collect, analyze and disseminate news pieces. This paper seeks to leverage tags drawn from iReport, an active citizen journalism Website to detect major news events. The goal is to examine the coverage and efficacy of news detected in iReport vis-à-vis thos...

1 Environmental Research Institute, North Highland College, University of the Highlands and Islands, Thurso, United Kingdom, 2 Reef Check Australia, Brisbane, QLD, Australia, 3 Faculty of Humanities and Social Sciences, School of Communication and Arts, University of Queensland, QLD, Australia, 4 Remote Sensing Research Centre, School of Earth and Environmental Sciences, University of Queenslan...

This paper introduces the ongoing MyFinder project, which was launched in October 2010. The goals of this project are: (1) to propose an intimate personal genome information environment, MyFinder, which supports the search for our inborn talents and maximizes our potential for a meaningful life; and (2) to contribute to scientific discoveries in the biomedical or psychological research domains ...

Road traffic has severe effects on animals, especially when road-kills are involved. In many countries, official road-kill data are provided by hunters or police; there are also road-kill observations reported by citizen scientists. The aim of the current study was to test whether road-kill reports by hunters stem from similar landscapes than those reported by citizen scientists. We analysed th...

For large companies, offshore sourcing is rapidly becoming a prerequisite for competing. But for small companies, it is generally assumed that the incremental per-worker savings associated with offshore sourcing are likely to be outweighed by the cost and risk of establishing an offshore operation. Nonetheless we found four European SMEs that have not only succeeded offshore, but gained access ...

Emerging forms of empowered participatory governance have generated considerable scholarly excitement, but critics continue to ask if such initiatives are “for real”: Are participatory governance processes sufficiently independent? Do citizen participants make good policy choices? An in-depth look at the case of the British Columbia Citizens’ Assembly on Electoral Reform suggests that real citi...

Introduction This workshop discusses three distinct but related topics. The first topic is citizen science which involves volunteers all around the world generating data to address scientific problems and recently led to breakthroughs in the natural sciences. Citizen science typically involves volunteers playing online games while unknowingly solving real scientific problems. This approach can ...

This paper introduces a conceptual framework for research on citizen science, a form of collaboration involving scientists and volunteers in scientific research. Designing CSCW systems to support this type of scientific collaboration requires understanding the effects of organizational and work design on the scientific outcomes of citizen science projects. Initial directions for future research...