Online enterprise communities often have clear informational goals, e.g. for experts to answer novices’ factual questions. However, emotional support is also critical for developing online social relationships. But what is the optimal balance between informational and emotional communication for such communities? To address this, we develop and validate a model to assess the relative prevalence...

INTRODUCTION Telehealth services are becoming increasingly used to provide care to patients living in rural areas. Little is known about the patient satisfaction with the provision of these services. METHODS A prospective cohort pilot study was developed to evaluate the use of telehealth for the delivery of asthma education services in the rural, medically underserved community of Oakes, Nort...

BACKGROUND It has been found that including volunteers in palliative care is a positive contribution to seriously ill patients. It is, however, recommended that the volunteers are trained and supported. The aim of this study was to describe a group of trained and supported volunteers' lived experiences as volunteers in palliative care within the community health care services. METHODS This st...