the behaviors of employees in organizations must be in product direct. but sometimes this behaviors not only isn`t in product way, but also disrupt product process. in spite, some factors like suitable organizational climate and existence of organizational justice can buffer these disruptive behaviors. the aim of current study was to investigate the effect of organizational climate and organiza...

This study examined the relationships between organizational justice and withdrawal outcomes and whether emotional exhaustion was a mediator of these linkages. Data were obtained from 869 military personnel and civil servants; using structural equation modelling techniques, we examined an integrative model that combines justice and stress research. Our findings suggest that individuals’ justice...

in recent years academic and research centers have been driven by a number of significant factors to improve their performance and financial self-reliance. the goal of this paper is to study the impact of entrepreneurial orientation on organizational performance of 25 institutes and research centers located in tehran. moreover, the paper intends to show that the extent of organizational justice...

conclusions most nurses who participated in this study had a high perception of organizational justice. the mean score of organizational justice was higher in specialty hospitals. health care policy makers and hospital managers should support their employees, especially nurses through fairness in distributions, procedures, and interactions. results of 400 nurses, 66% perceived a high level of o...

today, customer satisfaction as a factor of success of companies has a main importance in the marketing literature. this study has been done to identify factors affecting customer satisfaction with an emphasis on the social capital and the organizational justice. the statistical population of the study includes staff and customers of the commercial banks in tehran, qom and markazi provinces. to...

To understand how emloyees feel as a citizen of the organization they work, it is necessary to refer and examine term of organizational justice. Organizational justice behavior may emerged with influence of the pschological contracts in operations. This study aims to measure the relationship between psychological contracts and organizational justice in accommodation establishments. According to...

AIM To test a model linking procedural justice, supervisor autonomy support, need satisfaction, organizational support, work satisfaction, organizational identification and job performance. BACKGROUND Research in industrial and organizational psychology has shown that procedural justice and supervisor autonomy support lead to positive outcomes. However, very little research related to this su...

Service recovery is a crucial success factor for organizations. Thus, many studies have addressed the issue of post-complaint behavior. Conducting a meta-analysis, the authors test the following path model: ‘‘organizational responses (compensation, favorable employee behavior, and organizational procedures)! justice perceptions (distributive, interactional, and procedural justice) ! post-compla...