In this paper, the evaluation of customers’satisfaction is investigated by using group decision making method under uncertainty. Here, we have used the Zadeh’s fuzzy concept to model and measure the satisfaction. For this purpose, we have firstly applied the Delphi method with fuzzy Likert scales. Then, the fuzzy ELECTRE technique was used in order to ordering the index and questionnaires. For ...

The paper presents a brief description of algorithms for solving fuzzy multicriteria decision making problems. The evaluations of the alternatives by the criteria can be real numbers by different scales, fuzzy preference relations by each criterion or trapezoidal fuzzy numbers by the criteria. The weights of the criteria can be real numbers, weighting functions or fuzzy relation between the cou...

firstly, in this paper, we apply the fuzzy restricted variation method to achieve an analytical and approximate unsymmetrical fuzzy solution for fully fuzzy quadratic equation. in this application, after finding the real root of 1-cut of $tilde{a}tilde{x}^{2}+tilde{b}tilde{x}+tilde{c}=tilde{d}$, initial guess is always chosen with possible unknown parameters that leads to highly accurate soluti...

n this paper we study the hyers-ulam-rassias stability of cauchyequation in felbin's type fuzzy normed linear spaces. as a resultwe give an example of a fuzzy normed linear space such that thefuzzy version of the stability problem remains true, while it failsto be correct in classical analysis. this shows how the category offuzzy normed linear spaces differs from the classical normed linearspac...

The inventory problem associated with trade credit is a popular topic in which interest income and interest payments are important issues. Most studies related to trade credit assume that the interest rate is both fixed and predetermined. However, in the real market, many factors such as financial policy, monetary policy and inflation, may affect the interest rate. Moreover, within the environm...

This paper deals with a new family of (A, N)-implications that derived from fuzzy negation and continuous monotone function, and some properties, like the left neutrally, the exchange principle, the ordering property and the laws of contraposition, of the proposed family of (A, N)-implications are studied. Moreover, the T-conditionality and the Modus tollens for the new family of (A, N)-i...