Although the Transaction Cost Analysis framework (TCA) has been dominant in explaining inter-firm relationships, TCA has been criticized for ignoring the social embeddedness of inter-firm relationships. It is proposed that the inclusion of trust in TCA supplements the explanations offered by TCA on buyer behaviors in buyer-seller relationships. The empirical findings suggest trust functions as ...

This article makes recommendations to help team leaders effectively use ICT channels to develop and improve trust within their distributed virtual teams which will allow achieving a more effective team collaboration. Based on thorough review of the literature and content analysis, we have identified 29 factors for trust-building in this environment based on Cognitive Trust and seven factors bas...

Positivist accounts of the KM literature neglect the diverse and socially created nature of knowledge and organizational relations. However, more critical accounts stress a less epidermal approach to the interpretation of KM phenomena and emphasize the contextual and situated nature of KM phenomena. The paper builds on this critique and proposes an alternative approach to trust that allows for ...

Open decentralized applications are susceptible to the attacks of malicious entities. In such applications, each autonomous entity must adopt protective measures to safeguard itself. One set of such countermeasures are reputation-based trust management systems. However, designing these systems is arduous because the impact of factors introduced by decentralization on such systems is largely unk...

Consumer trust is widely heralded as an essential element for the success of electronic commerce, yet the concept itself is still clouded in confusion by the numerous definitions and points of view held across multiple disciplines. It is the aim of this paper to synthesise the viewpoints from across the disciplines and bring them together in a multidimensional trust model. It is hoped that in d...

Within human trust related behaviour, according to the literature from the domains of Psychology and Social Sciences often non-rational behaviour can be observed. Current trust models that have been developed typically do not incorporate non-rational elements in the trust formation dynamics. In order to enable agents that interact with humans to have a good estimation of human trust, and take t...

In this study, the authors examined the findings and implications of the research on trust in leadership that has been conducted during the past 4 decades. First, the study provides estimates of the primary relationships between trust in leadership and key outcomes, antecedents, and correlates (k = 106). Second, the study explores how specifying the construct with alternative leadership referen...

Developing a trustworthy information system is a challenging task. The overall trustworthiness of an information system depends on trust relationships that are generally assumed without adequate justification. However, lack of appropriate analysis of such relationships and of appropriate justification of relevant trust assumptions might lead to systems that fail to fully achieve their functiona...

Virtual community membership has a strong influence on a tourist’s behaviours and the way information is transmitted. Drawing on trust transfer theory as a theoretical framework, this study tests an empirical model that investigates the influence of electronic wordof-mouth (eWOM) on destination trust and travel intention. The study also diagnoses gender differences in the proposed model. Data w...