E-banking has grown dramatically with the development of ICT industry and banks offer their services to customers from different channels. Nowadays, considering the great economic benefits of electronic banking systems, the need to pay attention to the expansion of electronic banking is increasingly felt in terms of reducing costs and increasing the bank's profitability. The purpose of this stu...

Conditions and challenges in the country's banking industry including the increasing intensity of competition in this industry and the quality of services have compounded the importance of assessing the current situation of the internal control systems and its role in increasing the quality of services. It should also be more vital to recognize the drawbacks in order to find new strategies to m...

Online banking and electronic payment systems on the Internet are becoming increasingly advanced. On the machine level, transactions take place between client and server hosts through a secure channel protected with SSL/TLS. User authentication is typically based on two or more factors. Nevertheless, the development of various malwares and social engineering attacks transform the user’s PC in a...

This study identifies factors responsible for customers’ attitudes and perceptions towards emerging internet banking sector. It also reveals the importance of the key variables relating to customers’ demographic and social inputs. A sample of 156 customers is personally surveyed using a structured questionnaire in various cities of Andhra Pradesh. The data are analyzed using descriptive analysi...

Financial institutions all over the world are providing banking services via information systems, such as: automated teller machines (ATMs), Internet banking, and telephone banking, in an effort to remain competitive as well as enhancing customer service. However, the acceptance of such banking information systems (BIS) in developing countries remains open. The classical Technology Acceptance M...

A large part of information systems (IS) security approaches is technical in nature with less consideration on people and organizational issues. The research presented in this paper adopts a broader perspective and presents an understanding of IS security in terms of a social and organizational perspective. In doing so, it uses the communication of risk messages among the members of IT groups i...