Themain purpose of this paper is to improve on the conceptual as well as themethodological aspects of BSC as a quantitativemodel by combining elements from traditional balanced scorecard (BSC) thinking with the SystemsThinking.This is done by combining short and long term aspects ofmeasurements.The result is then used to build and construct a balanced scorecardmodel for strategic learning with ...

Ž . The balanced scorecard BSC has emerged as a decision support tool at the strategic management level. Many business leaders now evaluate corporate performance by supplementing financial accounting data with goal-related measures from the following perspectives: customer, internal business process, and learning and growth. It is argued that the BSC concept can be adapted to assist those manag...

Facing a complex environment driven by two decades of dramatic change, healthcare organizations are adopting new strategic frameworks such as the Balanced Scorecard (BSC) to evaluate performance (Kaplan and Norton 1992). The BSC was not originally developed as a performance management tool, however. Rather, it was designed as a tool to communicate strategy and, as such, provides little guidance...

The Balanced Scorecard (BSC) is a well-established framework for the management of a company as it integrates financial and non-financial perspectives. Little attention has been given to its theoretical and conceptual valuation. We illustrate how the stakeholder value theory corresponds with the concept of the BSC and show the importance of underlying cause-and-effect relationships between its ...

Problem statement: Based on the concept of Balanced Scorecard (BSC), this study was intended to assist the establishment of performance evaluation system for social education institutions in transforming phase. Approach: An evidence-based analysis was processed to examine the objectivity of the indicators and the weights of key factors of the current performance evaluation. Results: Based on th...

Introduction: Continuous performance assessment and improvement are critical to the survival of all organizations. An assessment tool the health care industry has started to use is the Balanced Scorecard (BSC). The authors present their BSC, a multidimensional framework linking their department’s values and goals with day-to-day activities. The BSC measures performance along multiple dimensions...

Spatial Data Infrastructures (SDIs) have been identified essential for environmental management and development activities around the world. Meanwhile, development of frameworks to monitor and evaluate SDIs is currently an important research area. This study proposes Balanced Scorecard (BSC) as a framework for evaluation and monitoring the implementation of SDIs. The concept and advantages of B...