There is no doubt the Internet is a wondrous creation. The entire world is rapidly becoming obsessed with it. With the advancement of technology, there was a long felt need to give recognition to the electronic means as an alternative to paper based banking. The internet has made banking and other business transactions a lot easier because money is easily transferred from bank to bank, employer...

In recent years, the automation and electronic system in the logistics industry have become popular topics in management, which consist of five segments, including marketing, logistics, information technology, banking system, and service system in the online stores (B2C & C2C) of the E-Commerce system. This study contains questionnaires and collective information that focus on logistics. In thi...

Service industries, such as health care and banking, process large amounts of sensitive customer data in their daily transactions. The information obtained from this data frequently supports the competitive strategies of organizations while concurrently causing uncertainty and concern from the customer. Furthermore and given the service orientation of these data, poor data quality can result in...

Web technology is transforming all businesses into information-based activities and the rate of technological change is so high that emerging electronic commerce is already making fundamental changes in the economic landscape, affecting every aspect of how business is and will be conducted. There is substantial evidence to suggest that e-banking is being embraced by financial institutions in de...

The financial sector is always looking for new services delivery platforms to improve customer confidence and satisfaction. To achieve this, the banking service delivery platform must provide end-to-end security to safeguard the financial information exchanged between the bank and the customer. Today a number of banks offer mobile banking service to their customers. However, still banks have be...

E-banking has become a new way of doing business and an important alternative for many banks and their customers. The acceptance of e-banking is affected by several factors, including the personal attitude of the users that influences normality and the context in which it is used. This study examines 150 customers of four major banks in Brunei Darussalam to explore the behavioral intent of the ...

a r t i c l e i n f o Keywords: Systems analysis and design Work system method Service responsibility table Unified modeling language This paper proposes using Service Responsibility Tables (SRTs) as a tool in analyzing e-service systems. First it discusses difficulties and deficiencies of using formal modeling languages such as UML in analyzing e-service systems. It proposes using SRTs as an i...

The Nigerian banking system had operated perfectly on the manual banking system where the banking activity is done in a single banking hall with much manual recording system and many paper works. However, there was the issue of poor transparency of the whole process, poor dissemination of financial information and unreliable financial information by the banks. These call for a change and hence ...

This paper proposes a theory to analyze the specialization of banking activities based upon the di erent functions that banks perform when rendering a variety of nancial services. The functional di erence in the services performed by banks is based upon two dimensions: the degree of information asymmetry involved in providing the service, and the degree of veri ability of the value of the servi...