iNtroDUCtioN The concept of electronic governance (e-governance) covers the use of electronic technologies in crucial areas of public action in a democracy, particularly those affecting relations and interaction between public authorities and citizens in the provision and access of public services. It entails the incorporation of digital technology in the exercise of power which could be descri...

E-Government or digital government is a tool for governments to use the most innovative Information and Communication Technologies (ICTs) through digital networks with convenient access to government information and services. “E-Governance” is the application of ICT for delivering government services, exchange of information and communication between government and people. Government services a...

— This paper examines how, in their attempts to liberalize and modernize their operations, Indian states are using ICTD e-governance services to represent themselves in a new way to their citizens. It reveals how states come to be seen by the citizens through their everyday interactions at ICTD telecenters. The research finds that with e-governance services, the state is trying to recast its im...

the process of spatial distribution of urban services in order to provide equitable access to opportunities and reduced regional disparities, and earning the highest citizen satisfaction are among the main challenges facing urban management. this requires knowledge of the current status of spatial distribution of public services in the city, followed by optimal resource allocation under varying...

A comprehensive understanding of the national and international governance of animal health and Veterinary Services must be part of the professional culture of all veterinarians. This includes, in particular, understanding the scope of public (government or national) Veterinary Services within the meaning of the World Organisation for Animal Health standards, the societal importance of the miss...

the current research aims to identify and prioritize the factors affecting public trust in government agencies in tehran. for this purpose, 39 variables that affect public trust were extracted by reviewing the literature of the context, then, they were used for preparing the questionnaire. research methods are descriptive, exploratory, applied and fieldwork. validity and reliability of the ques...

objective: to clarify the principles of a safe delivery based on clinical governance criteria, as recommended by the pertinent experts. materials and methods: the current study was part of a qualitative research conducted by content analysis method in 2013 and purposive sampling, performing 24 in-depth interviews based on semi-structured questions and analyzed using thematic content analysis. t...