this study examines the quality of services at iran’s central library of management and planning organization (mpo) from the viewpoint of its users. the research was conducted in two phases: first, the library and its services were compared to the standards for special libraries published by the national library of iran (nli). the library was found to meet most of the standards. second, the qua...

in order to improve the level of intelligence, availability, being on demand, convenience, information and humanization of rural public transportation systems, they are more willing to use modern information and communicative technologies. in addition to management services, intelligent transportation systems can provide passengers, drivers, travel agencies and other institutions with other ser...

library standardization is mainly concerned with technical services, space and equipments, and information content of library collection with little or no regards to the user. given every country's certain social, economical and cultural conditions, specialized libraries should engage increasingly in developing information literate users on the basis of standards, rather than standardizing tech...

purpose: with the entrance of information and communication technologies (ict) in the context of libraries and with the development of electronic services, the evaluation of these kinds of services has become more important. the purpose of this study was to evaluate the quality of electronic services at the libraries of ferdowsi university of mashhad (fum) form the point of view of librarians –...

Background The first hours and days of birth are considered as the most sensitive time for mothers and newborns which require complete and high-quality care and services. To improve the quality of cares, recognizing the needs of service receivers is considered one of the most important approaches. We aimed to identify the unmet needs of healthy newborns' mothers ...