In the last years, a relevant research line in Natural Language Processing has focused on detecting semantic relations among portions of text, including entailment, similarity, temporal relations, and, with a less degree, causality. The attention on such semantic relations has raised the demand to move towards more informative meaning representations, which express properties of concepts and re...

Background: The banking industry can create sustainable development and be a competitive advantage of the enterprise by promoting a sustainable environment and investment focused on social responsibility. Therefore, the present study was formed with the aim of identifying the components of innovative green banking based on bioethics. Method: The research method in the present study was qualita...

In a competitive market environment, supply chain management (SCM) has been critical for companies to survive. Demand planning plays an important role in SCM, for it provides accurate demand forecasts which may achieve customer satisfaction by offering benefits such as low inventory level, short lead time, efficient resource allocation, and quick response. To obtain more accurate forecasts, thi...

Location-allocation of facilities in service systems is an essential factor of their performance. One of the considerable situations which less addressed in the relevant literature is to balance service among customers in addition to minimize location-allocation costs. This is an important issue, especially in the public sector. Reviewing the recent researches in this field shows that most of t...

This study investigates the association between customer satisfaction and willingness-to-pay or price tolerance, The goal is not only to determine whether the association between customer satisfaction and price tolerance is positive or negative but also to gauge the degree of association. The Swedish Customer Satisfaction Barometer provides the data. The empirical analysis indicates a negative ...

the more a marketing paradigm evolves, the more long-term relationship with customers gains its importance. also, the move towards a customer-centred approach to marketing, coupled with the increasing availability of customer transaction data, has led to an interest in understanding and estimating customer lifetime value (clv). there are several researches about the clv formulas and calculating...

background: due to the intense competition that has dominated the world economy, providing additional services to customers and quality improvement are not considered as added value but as necessary and inevitable. therefore, higher education, and focusing on customers, particularly students, is the main pillar of progress and comprehensive development of each country. hence, the purpose of thi...