Objective There is a general tendency toward direct marketing these days. Therefore, instead of designing advertisement and marketing strategies for all the customers in the market, it is recommended to classify the customers based on clustering techniques and then design specific strategies accordingly. This will reduce marketing and advertisement expenses, increase sale department efficientl...

When there are different customer classes in a queue system, the j-th class customers have their services before j+1,j=1,2,… customers. Such queues named as with priority scheduling. In this study Markov system two is analyzed both under non-pre-emptive and nonpriority scheduling efficiency measures (the expected number of average waiting time system) obtained using Little’s Law. The criteria c...

Considering the background of cloud manufacturing and cluster supply chain, we build the basic model to assign the orders priority within each capacity. Then, considering the inter-chain horizontal cooperation, the extended model is proposed to parallel allocation of cross-chain orders as the orders exceeding one single-chain’s capacity. Lagrange algorithm is implemented, and the simulation ana...

Agile software development has become the standard in many companies. While there are reports of major improvements with agile development over traditional development, many teams still strive to work effectively as a team. A multiple case study in two companies discovered challenges related to communication, learning and selecting the tasks according to the priority list. For example, the fact...

Software qualities are in many cases tacit and hard to measure. Thus, there is a potential risk that they get lower priority than deadlines, cost and functionality. Yet software qualities impact customers, profits and even developer efficiency. This paper presents a method to evaluate the priority of software qualities in an industrial context. The method is applied in an exploratory case study...

In this paper, we consider two single server queueing systems to which customers of distinct priorities (P1 and P2) arrive according a Marked Markovian arrival process (MMAP). They are served phase type distributions. The probability P1 customer feedback is θ on completion his service. (P1) customers, as well P2 join the low priority queue. Low (P2) taken for service from head line whenever que...

Most of the studies queuing theory, which are useful in our daily life has been investigated by many researchers. The present research is study pre-emptive priority system consisting two serial channels stochastic environment. impatient behavior customer’s will be discussed with exponential service distribution and Poisson arrivals. Higher customers have over low customers. G.F. technique used ...

SLA (Service level agreement) is defined by an organization to fulfil its client requirements, the time within which the deliverables should be turned over to the clients. Tracking of SLA can be done manually by checking the status, priority of any particular task. Manual SLA tracking takes time as one has to go over each and every task that needs to be completed. For instance, you ordered a pr...

The customers ’preference is derived from reflection on a product or special commercial brand, and factors such as positive appraisal of a brand performance and holding advantages and being unique, establishes the preference. This study aimed to develop a model of female customers' preferences in selecting banks and to train senior managers and banking staff. It had an applied objective, adopte...

In order to promote competition, company should be able provide its customers with satisfaction, for instance by giving products better quality, affordable, service than the competitors. Customers satisfaction or unsatisfaction becomes a national, global, industrial and trending topic. is considered goods/service quality expect. Therefore, assurance main priority every company, particularly now...