Measurement of the service quality is very important, especially to improve and get loyal customers in a private hospital using lean approach. This research aims determine effect approach based on variables including overproduction, waiting time, transportation, excess processing, inventory, motion satisfaction defects. study used quantitative method with cross-sectional design. The population ...

PURPOSE Emergency services are critical for high-quality healthcare service provision to support acute illness, trauma and disaster response. The greater availability of emergency services decreases waiting time, improves clinical outcomes and enhances local community well being. This study aims to assess United States (U.S.) acute care hospital staffs ability to provide emergency medical servi...

this study aimed to empirically develop a reliable and valid model specifically for measuring service quality of sport conferences as sport event tourism. to assess the model which has been established based on the survey, data gathered from 136 of attendees in sport conference. finding of this study showed that participants form their service quality perceptions based on their evaluations of 4...

The purpose of this paper is to provide hospital managers with important knowledge and skills in developing efficiency measures that hospital can use as guidelines in monitoring and controlling operational costs. Efficiency measures are judgmental and comparative. Cost and quantity are the variables in the computation of efficiency measures but it is very important to integrate these variables ...

Background: A patient's satisfaction with nursing service is one of the main indices for measuring the quality and effectiveness of health care. Objective: The purpose of this study was to investigate and compare patients' satisfaction with the nursing service provided in selected training hospitals in Tehran. Methods: This cross-se...

introduction: finding the probable governing pattern of peep and cvp changes is an area of interest for in-charge physicians and researchers. therefore, the present study was designed with the aim of evaluating the relationship between the mentioned pressures. methods: in this quasi-experimental study, patients under mechanical ventilation were evaluated with the aim of assessing the effect of ...

introduction: acute traumatic coagulopathy (atc) is defined as having evidence of coagulopathy in patients with severe trauma. the aim of this preliminary study was to assess the prevalence and associated factors of atc in severely traumatic patients presenting to emergency department (ed). methods: in this retrospective cross sectional study, all patients with severe traumatic injury and avail...

Current policy and practice emphasises much more than ever before a need for purchasers and providers to reduce appropriately the length of hospital stay. Consequently, a number of early discharge "schemes" have been developed. This paper presents the findings from an evaluation of a "home from hospital" (HFH) scheme. The HFH service provides a maximum of six weeks' intensive domiciliary care f...