نتایج جستجو برای: service quality

تعداد نتایج: 1017746  

پایان نامه :وزارت علوم، تحقیقات و فناوری - دانشگاه شیخ بهایی - دانشکده زبانهای خارجی 1391

even though, to date, a lot of studies have been conducted on the subject of politeness theory, there are very few studies regarding the applicability of this theory to translation between english and persian which shows the reason behind conducting the present study. this study was carried out with the aim of highlighting whether there is any difference between english and persian methods of u...

Journal: :مدیریت بازرگانی 0
علی دیواندری دانشگاه تهران گلناز ترکاشوند ایران - تهران

the purpose of this research is to explore the relationship between after sales service quality and customer satisfaction in informatics services corporation. based on available literature review and guidance of professors and expert people, after sales service elements were identified, which are contact, responsiveness, personnel efficiency, system/product efficiency, system availability, cust...

Fundamentally, public services must be of high quality so as to satisfy the wants and needs of the beneficiaries. But it’s worrisome to discover that in Uganda, public services provided are of poor quality due to unethical behaviors and wanting leadership. The purpose of this study is to show that transformational leadership can advance ethical culture to spur provision of quality services. A r...

عظیمیان, محمدحسین, میرمعینی, عفت السادات, شهیدزاده, علی , مانی کاشانی, خسرو ,

This cross-sectional study was conducted from May to September 2003, with the aim of determining quality of service in 25 State-run family planning clinics in Hamadan city. A total of 400 consultations were observed and assessed using UNICEF quality checklists. Results showed that less than 50% of the clients are receiving service of a satisfactory quality areas of care where quality was w...

2003
Piet Van Mieghem Fernando A. Kuipers Turgay Korkmaz Marwan Krunz Marília Curado Edmundo Monteiro Xavier Masip-Bruin Josep Solé-Pareta Sergio Sánchez-López

Constraint-based routing is an invaluable part of a full-fledged Quality of Service architecture. Unfortunately, QoS routing with multiple additive constraints is known to be a NP-complete problem. Hence, accurate constraint-based routing algorithms with a fast running time are scarce, perhaps even non-existent. The need for such algorithms has resulted in the proposal of numerous heuristics an...

2002
Jorge S. Cardoso Amit P. Sheth John A. Miller

Workflow management systems (WfMSs) have been used to support various types of business processes for more than a decade now. In ecommerce processes, suppliers and customers define a binding agreement or contract between the two parties, specifying quality of service (QoS) items such as products or services to be delivered, deadlines, quality of products, and cost of service. Management of such...

1999
Martin van der Zee Geert Heijenk

The device for providing consolidation of preferential resource quality of service constraints specified by a source user and adestination user in a communication network has two quality of service translators receiving preferential resource constraintsinput from the source and destination users respectively. The translators translate input QOS requirements, for each of thesourc...

آیت اللهی, جمشید , آیت اللهی, فاطمه , شریفی, محمدرضا , مرجانی, نرجس ,

Introduction: According to modern approaches to management, quality is described as consumer’s requests. Thus, recognizing consumers’ perceptions of service quality is one of the first basic steps in formulating any quality improvement program. The objective of this study is assessing the consumers' perceptions of quality in Educational Services at Yazd University of Medical Sciences. Methods: ...

2006
Christos Bouras Kostas Stamos

The article covers the two most important architectures for providing Quality of Service at the network and transport layer, the Integrated Services (IntServ) and the Differentiated Services (DiffServ) architecture, both proposed by the Internet Engineering Task Force (IETF). It describes the basic characteristics of each architecture, provides a comparison between them and outlines the current...

2012
Paul Krzyzanowski

2. Latency. Latency, also known as delay, is a measure of the time it takes to traverse the network, including going through any intermediate routers. It represents the elapsed time between a sending node sending a packet and receiving node receiving that packet. For example, on my system, a local loopback (sending a packet back to the same machine) gives me a latency of 0.043 ms (milliseconds)...

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