Quality management (QM) is considered to be an important management philosophy that sustains organizations towards continuous quality improvement (QI) and customer satisfaction. The conventional wisdom is that quality improvement leads to higher revenues, decreased costs, and increased profits. This paper examines the influence of the critical soft factors (CSFs) on QI practice and organization...

Performance Employee can certainly be relied on by internal and external factors, factors such as the Covid-19 Pandemic affect resulting performance cause differences in work results. Therefore, it is necessary to conduct a appraisal using clear measurable indicators which are used reference for appraisal, so that we know what needs changed from existing situation help improve employee future. ...

In this study, the relationships between Human Resource Practices (HRPs), firm performance (service quality), and the mediation effects of employees’ abilities were examined. To assess the relationships between variables, before evaluating the fitted structural model, the measurement model was defined to verify that the measurement variables used to reflect the unobserved constructs do so in a ...

This empirical study examines employee perceptions of quality management at three different time periods. New employees at a large United States manufacturing organization were surveyed regarding their perceptions of their organization’s quality management practices before they attended a new employee orientation training, immediately after the new employee orientation training, and a month aft...

INTRODUCTION Constantly evolving technology and techniques within radiation therapy require practitioners to maintain a continuous approach to professional development and training. Systems of performance appraisal and adoption of regular feedback mechanisms are vital to support this development yet frequently lack structure and rely on informal peer support. METHODS A Radiation Therapy Perfo...

In this paper, based on the literature review, an investigation about Chinese enterprises’ talent recruitment in enterprise innovation activities has been carried out more than 10 provinces of China in 2009. We found that: (1) the positive personnel turnover does not fully serve the innovation projects; (2) new employees are mainly graduates and bachelors, and enterprises emphasize loyalty and ...

Surveys of senior house officers and registrars were undertaken by postal questionnaire to ascertain views on the need for and content of induction training, career counselling, and performance review. The questionnaire was sent out in May 1990 and repeated in May 1996, after measures had been taken to improve induction training, and assessment and appraisal of trainees. In 1990 there was a cle...

This study aims to determine cash waqf from the perspective of sharia economic law by focusing on human resource management in Indonesian savings wallets for poor. uses a qualitative research type with field Waqf Savings Dompet Dhuafa Republika Ciputat Indah Permai an approach descriptive analysis. The data collection techniques are interviews, documentation, and observation. analysis reduction...

In performance evaluation literature, although the combination of some variables such as age, gender, experience, observation time, and interpersonal affect has been widely considered in determining employee performance, no investigation has indicated the influence of workplace conditions on job performance. This study reports the effects of job characteristics (physical efforts and job grade),...