Because of the general lack of multi-level hospital management collaboration performance effectiveness research, this paper proposes a multi-level hospital management Synergy Entropy-House of Quality (HoQ) Measurement Model by innovatively combining the House of Quality (HoQ) measure model with a Synergy Entropy computing principle. Triangular fuzzy functions are used to determine the importanc...

This study aims to explain a House of Quality (HoQ)-based approach that integrate technical needs and customer requirements as a useful procedure in mass customization and to demonstrate a HoQ template prototype, for the purpose of managing product design and development activities efficiently. HoQ is a procedure to determine the characteristics of new product development that combines technica...

We present a coherent hierarchical level of detail (HLOD) culling algorithm that employs a novel metric to perform the refinement of a HLOD-based system that takes into account visibility information. The information is gathered from the result of a hardware occlusion query (HOQ) performed on the bounding volume of a given node in the hierarchy. Although the advantages of doing this are clear, ...

Logistics and Supply Chain Management literature indicates that customer service management has become a strategic issue for companies in the new millennium. By improving logistics performances, companies increase customer satisfaction and gain market shares. The aim of this paper is to propose an original approach for the management of customer service. The approach is based on the quality fun...

The product design concept selection is an integral part of product development process. It is a team based decision making effort to evaluate the product design concepts generated. In the present competitive market environment, the design team has to identify the design solution which should reflect the customer needs to ensure customer satisfaction. In this paper an attempt has been made to d...