Business process management is in high demand, but organisations are still struggling to realise it properly. Hence, maturity models have been developed to support the gradual adoption, use and organisational consequences of business process management, and this for both specific business processes and for the whole process portfolio of an organisation. The success of the so-called business pro...

This research aims at providing an approach for designing business processes for adequate collaborative support. This approach comprises the explicit representation of collaboration practices in business process. It is argued that, by explicitly considering collaboration in process models, collaboration can be discussed within the organization; moreover requirements for collaborative support ca...

As business analytics (BA) evolves from a narrow decision support application to an enterprise capability with strategic importance today, a well-developed BA maturity model would help organizations assess their BA competency and guide them forward to achieve greater effectiveness in their BA efforts and closer alignment between business and IT. This study synthesizes and operationalizes the ex...

Because of the increasing business pressures, companies must be adaptable and flexible in order to withstand them. Inadequate business processes and low level of business process orientation, that in its core accentuates business processes as opposed to business functions and focuses on process performance and customer satisfaction, hider the ability to adapt to changing environment. It has bee...

Many books and articles have been written about the importance of business process management. However, in practice, improving business processes remains challenging. Therefore, business process maturity models (BPMMs) have been developed to assist organizations in their search for business process excellence (e.g. CMMI or OMG-BPMM). However, given their importance, a BPMM proliferation exists ...

The importance of maturity models and business process management (BPM) is already recognized, resulting in many business process maturity models (BPMMs) to progress in BPM. Nonetheless, practitioners have no overview of existing BPMMs and their differences, which makes an informed choice difficult. Choosing the right model is, however, important, as our previous research indicated a great dive...

Business-IT alignment can be achieved at various levels of maturity. Supposing that an organization has tried to achieve business-IT alignment, a question to face is: how is that organization going to know the level of maturity of its alignment situation in order to plan future ways of action? That organization will need a guide for determining the maturity of its business-IT alignment, and for...

Business processes are designed to execute strategies that aim at achieving organisational goals. During the last decade, several methods have been proposed that prescribe the use of goal-oriented requirements engineering techniques for supporting different business process management activities, in particular business process modelling. The integration of goal modelling and business process mo...