The main aim of this study was to analyze the relationship between employee commitment and job attitude in the tourism industry and its effect on service quality. This research study attempts to explain the various theories related to employee commitment and job attitude. Primary data for the study was obtained through questionnaires, using structured questions to explain the main objective. Th...

Employee attitudes constitute an important part of the employee-employer relationship in every organization and have a significant effect on the success of the relationship and of the organization as a whole. Developing a non-confrontational attitude amongst employees has been recognized as an essential part in the development of employee commitment and provides the basis for effective workplac...

Although most research on cynicism toward change (CTC) has been conceptualized at the individual level, we propose that CTC is better conceptualized as a multilevel phenomenon, acting as both an employee attitude and an organizational climate. We conducted a multilevel investigation of CTC in a field sample of 687 correctional officers in the 14 prisons in a state penal system. Consistent with ...

OBJECTIVES Person-organisation fit (P-O fit) is a predictor of work attitude. However, in the area of human resource for health, the literature of P-O fit is quite limited. It is unclear whether P-O fit directly or indirectly affects turnover intention. This study aims to examine the mediation effect of job satisfaction on the relationship between P-O fit and turnover intention based on data fr...

Utilizing the Theory of Planned Behavior (TPB) as a framework for understanding employee intentions to support organizational change, this study examined the extent to which attitude, subjective norm, and perceived behavioral control (PBC), as well as the interactive effect of group norm and ingroup identification, predicted intentions to carry out change-supportive activities. It also was hypo...

According to the social identity Theory, leadership group prototypicality have an important effect in employee’s group identity, work attitude and employee well-being. In this article, we explore the mechanism between leadership group prototypicality and employee well-being to understand how leadership group prototypicality works. We had a sample of 336 employees to test our hypothesis in commu...

the need to develop the required human resources in the tourism industry has become imperative as a consequence of rapidly changing technology and dynamic changes in the international tourism market. and in this regard the role and commitment of the top management towards developing the human resources cannot be undermined. a study has been conducted to assess the perception of the top manageme...

Business Process Outsourcing (BPO) sector is thriving in India but before the IteS market can really open out beyond the call centre model of business, sparks of trade unionism are now visible in the BPO and call centre industry in India. Nevertheless, there is a widely held view that important changes are occurring in the character of employee attitudes and it is argued that employees’ collect...