1 Department of Ophthalmology, Faculty of Clinical Sciences, College of Health Sciences, Bayero University Kano, Kano State, Nigeria, 2 Department of Medical Microbiology and Parasitology, Faculty of Clinical Sciences, College of Health Sciences, Bayero University Kano, Kano State, Nigeria, 3 Infectious Disease Unit, Department of Medicine, Faculty of Clinical Sciences, College of Health Scienc...

customer satisfaction is the major concern to many leading companies throughout the world.customer satisfaction is the major concern to many leading companies throughout the world. more firms use satisfaction ratings as an indicator of the performance of products and services and as an indicator of the company’s future. as lately shown companies that are able to identify customer needs and alig...

Since its introduction in 1984, Kano’s model of attractive quality (Kano et al., 1984) has grabbed the attention of many marketing practitioners and researchers from a wide range of industries, and has evolved into one of the most popular service quality (SQ) models off the traditional SQ theory mainstream, which is pre-dominated by PZB (Parasuraman, Zeithaml and Berry) and several other author...

in this study, the satisfaction index of new product attribute in terms of development strategy, which includes a number of options for development using kano questionnaire, in the automotive industry was calculated, and according to the relationship between satisfaction and loyalty, instead of loyalty index, we was used satisfaction kano index . then using customer purchase records data within...

BACKGROUND Since the launch of the Global Polio Eradication Initiative, all but three countries (Nigeria, Pakistan, and Afghanistan) have apparently interrupted all wild poliovirus (WPV) transmission, and only one of three wild serotypes has been reported globally since 2012. Countrywide supplemental immunization campaigns in Nigeria produced dramatic reduction in WPV Type 1 paralysis cases sin...

42 Kanem Journal of Medical Sciences 2010;4(2): 42 46 PLACENTA PRAEVIA: PREVALENCE AND RISK FACTORS AT AMINU KANO TEACHING HOSPITAL, KANO, NIGERIA. ORIGINAL ARTICLE

In an era of global customization, dominating the majority market with a single product has become increasingly difficult and almost impossible for most companies. In contrast, they must provide various product varieties that attract diverse customers, particularly when acquiring distinct market segments. In practice, however, most companies cannot effectively reduce the gap between customer re...

Business intelligence is one of the tools of IT in business and Information systems for management have been just developed theoretically, and have never fulfilled the demands of organizations, practically. The establishment and marketing of electronic insurance demands the readiness of tools and the foundation of IT. Business intelligence provides the managers with a collection of tools, techn...