نتایج جستجو برای: knowledge management km

تعداد نتایج: 1397462  

N. Rezaei-Malek Reza Radfar,

Customer Relationship Management (CRM) and Knowledge Management (KM) have become especial and strategic keys in the current competitive environment for all companies.  The critical role of KM as the main determinant of the success of CRM has been the focal point of the previous researches; the present paper aimed at studying the impact of different KM factors- such as Customer Knowledge (CK), S...

Journal: :مدیریت فناوری اطلاعات 0
شعبان الهی دانشیار گروه مدیریت فناوری اطلاعات، دانشگاه تربیت مدرس، تهران، ایران آمنه خدیور دانش آموخته دکتری مدیریت، دانشگاه تربیت مدرس،مدرس دانشگاه الزهرا، تهران، ایران علیرضا حسن زاده استادیار گروه مدیریت فناوری اطلاعات، دانشگاه تربیت مدرس، تهران، ایران

chooshing the knowledge management strategy is affected by different organizational factors like business strategy, organizational structure, organizational culture, information technology strategy, human resource management, and dynamics of knowledge. it is difficult for strategists to consider all these factors in choosing appropriate km strategy. in this research after presenting a six step ...

Journal: :international journal of information science and management 0
f. hatami lankarani business analyst, iran e-commerce development center ministry of industry, mine and trade te l. asadi business analyst, iran e-commerce development center ministry of industry, mine and trade tehran

today, with ever increasing use of knowledge as a critical resource one of the most important matter that all the organization face is the issue of knowledge management . due to a various efforts for introducing the business process concept to knowledge management (km) or the knowledge concept to business process management (bpm) in order to combine the advantages of the two paradigms, certain ...

ژورنال: مدیریت سلامت 2011
جوادی, مرضیه, نیک بخت, اکرم, کریمی, سعید, یعقوبی, مریم,

Introduction: Nowadays new organizations like learning organizations to be formed. The purpose of this research is to study the correlation between the organization learning and knowledge management in staffs in selected hospitals of Isfahan university of medical sciences. Methods: This is a descriptive correlational study. The population of study is staffs of selected hospitals. Data gatheri...

Background: This paper aims at examining the effect ofpeople development management (PDM) on knowledge management cycle. Although PDM and KM have been studied several times separately; however, this research for the first time is testing the effects of PDM on KM. Objective: The paper investigates how people development management (PDM) may affect the performance of knowledge management (KM) in ...

Journal: :international journal of industrial engineering and productional research- 0
kouroush jenab society of reliability engineering

today’s world economy situation forces enterprise organizations toward more soft and flexible organization, management, and production processes. they need to explore the most suitable knowledge management (km) tool not only to identify gaps and overlaps but also to maintain and support innovation cross organizations. in this study, a multiple-experts-multiple-criteria decision making model is ...

Journal: :international journal of management and business research 2013
reza radfar n. rezaei-malek

customer relationship management (crm) and knowledge management (km) have become especial and strategic keys in the current competitive environment for all companies.  the critical role of km as the main determinant of the success of crm has been the focal point of the previous researches; the present paper aimed at studying the impact of different km factors- such as customer knowledge (ck), s...

This study tries to pinpoint the knowledge elements and present an appropriate knowledge management (KM) application model for ‘Vice-Presidency for Strategic Planning and Supervision’ and ‘Vice-Presidency for Management and Human Capital Development ‘ (the staff body of former Management and Planning Organization) in Iran. The dependent and independent variables of the research were defined acc...

This article describes a knowledge management (KM) success model that is derived from observations generated through an empirical study of KM in an Iranian consultant company and KM success factors in the literature which is shown that company has a weak situation in each factor. So company needs a measurement model in order to assess knowledge management implementation processes in each step t...

Today’s world economy situation forces enterprise organizations toward more soft and flexible organization, management, and production processes. They need to explore the most suitable Knowledge Management (KM) tool not only to identify gaps and overlaps but also to maintain and support innovation cross organizations. In this study, a multiple-experts-multiple-criteria decision making model is ...

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