Enterprise systems (ES) are important business software which can be difficult to implement, while the failure to account for organisational culture can lead to projects that are expensive and late. However most of the existing research has focused on national level culture. As such little is known of how organisational culture influences the implementation of enterprise systems. This ongoing r...

Knowledge management (KM) was once a very popular buzzword. However, failure of KM projects contributed to its drop in popularity. This paper aims to synthesise and organise the failure factors that have been discussed in KM literature since the discipline began to gain popularity in the late 90s. The failure factors are organised into two broad categories: causal and resultant. Causal factors ...

In their valuable discussion of whistleblowing in healthcare organisations, Mannion and Davies highlight the importance of organisational culture in influencing whether people raise concerns, and whether these concerns are listened to and acted upon. The role of leadership in shaping organisational culture is well-established1 and in this commentary, we will examine the influence of leaders in ...

Many European governments are endeavouring to use IT to improve the efficiency of their public sectors. Healthcare is at the forefront of this 'revolution', with increasing investment in large-scale information systems (IS) projects. However, the widespread implementation of IS in the UK National Health Service (NHS) has proved very unsuccessful. In order to improve this established history of ...

........................................................................................................................................................ 1 A. INTRODUCTION: DEFINING AND MEASURING SUCCESS AND FAILURE.....................................2 THE EXTENT OF SUCCESS AND FAILURE ................................................................................................. 3 B. UNDERST...

Purpose – To learn to avoid pitfalls there is need to accept and understand failures. This anonymous case study aims to report a major organisational failure due to the absence of effective knowledge management, where both the reasons for, and organisational consequences of, the failure are fairly clear. Design/methodology/approach – Within a theoretical framework of organisational autopoiesis,...

Background Many organisations have realised the importance of human resource for their competitive advantage. Empowering employees is therefore essential for organisational effectiveness. This study aimed to investigate the relationship between employee participation with outcome variables such as organisational commitment, job satisfaction, perception of justice in an organisation and readines...

In their recent editorial Mannion and Braithwaite provide an insightful critique of traditional patient safety improvement efforts, and offer a powerful alternative vision based on Safety-II thinking that has the potential to radically transform the way we approach patient safety. In this commentary, I explore how the Safety-II perspective points to new directions for organisational learning in...

Modern information and communication technologies (ICTs) have been heralded as a key enabler of more integrated, flexible, network forms of organising. In this paper we critically examine such claims by drawing on evidence from a longitudinal, interpretive study of the strategic use of IT within the Irish credit union movement. While various economic and technological factors had contributed to...

Modern information and communication technologies (ICTs) have been heralded as a key enabler of more integrated, flexible, network forms of organising. In this paper we critically examine such claims by drawing on evidence from a longitudinal, interpretive study of the strategic use of IT within the Irish credit union movement. While various economic and technological factors had contributed to...