Organizational citizenship behavior is a voluntarily executed behavior emanated by one individual who undertakes to do more than what is elucidated in his/her job description and what is not directly designed by official reward systems in an organization, while it can bring about an improvement in efficiency and effectiveness levels in the organization’s performance. Besides, organizational jus...

organizational spirituality is a new paradigm that has emerged in organizational behavior district and finds very advocates. spirituality in workplace is referred to an individual attempts for seeking purpose in working life, sense of solidarity with coworkers and alignment with organization's mission and values. spirituality could involve religion viewpoint or not, however, historically i...

organizational citizenship behavior is defined as completely voluntary behaviors which staffs conducted them beyond their vocation and task expectations and organizational justice is served as how to deal with staff so that they can feel fair action including understanding of justice in payments and equality in organizational procedures and intra-personal behaviors in organization. the principl...

This study aims to determine organizational citizenship behavior’s impact on customer loyalty and quality of services. That is to examine, organizational citizenship behavior of nurses and patients (customers) of the Kermanshah province hospitals by two hypotheses. Population comprised of 1524 nurses which 544 nurses were selected as sample. Also sample of same size in a random way in a period ...

Organizations can’t develop production and effectiveness of their own without voluntary willingness of people to cooperate. Because, people do their duties based on acceptable rules and regulations of an organization in forced mod. But people express their effort energy and knowledge to flourish their abilities in favor of the organization in voluntary cooperation. Since organizational citizens...

nowadays, organizations are required to continually find new ways to grow in response to constantly changing challenges. in today’s dynamic work place, successful organizations need employees who do more than their role requirements. employees who perceive unfairness might lessen their extra-role behavior, while on the other hand employees who perceive fairness would want to contribute more to ...

the study of relationship between perception of organizational justice with turnover intention, job satisfaction and organizational citizenship behavior of medical staff of urmia imam reza hospital     hassani m [1] *, jodatkordlar l [2]     received: 5 mar, 2012 accepted: 20 may, 2012     abstract   background & aims : justice in an organization symbolizes equity and consideration of ethical b...