In their 2016 article, Saltman and Duran provide a thoughtful examination of the governance challenges involved in different care delivery models adopted in primary care and hospitals in two European countries. This commentary examines the limited potential of structural changes to achieve real reform and considers that, unless governance arrangements actually succeed in penetrating organizatio...

Governance in health is cited as one of the key factors in balancing the concerns of the government and public sector with the interests of civil society/private players, but often remains poorly described and operationalized. Richard Saltman and Antonio Duran look at two aspects in the search for new provider models in a context of health markets signalling liberalisation: (i) the role of the ...

In IT Outsourcing, strategic alignment between a customer and an IT outsourcing provider is very important. This article uses resource-based theory, social capital theory, and organizational learning theory to analyze the relationship between a customer and a provider in IT services Outsourcing context. Based on the former analysis, this article applies a strategic alignment model for managing ...

Nowadays, most service providers adopt Cloud Computing technology. Moving to Cloud creates new risks and challenges. The Cloud era is to outsource our services to Cloud Service Provider (CSP). However, we have to develop a strong governance framework to review the service level, to manage risk effectively and to certify that our critical information is secure. In this paper, we develop an innov...

This research-in-progress attempts to investigate how the relational elements in SLAs may potentially boost the success of sourcing relationships. The study provides insight into the development of relational governance through contractual governance over the course of a sourcing engagement, drawing upon relational exchange theory (RET). In particular, we wish to develop a set of possible guide...

This paper examines the functioning of India's institutions of governance, namely, the legislative and executive branches of government, the judiciary, and the bureaucracy. An economist's view of the role of government is adopted, i.e., as a provider of public goods and corrector of externalities. Governance is analyzed along three dimensions: (1) the degree of commitment or durability of laws ...

BACKGROUND Significant knowledge gaps exist in the functioning of institutional designs and organisational practices in purchasing within free healthcare schemes in low resource countries. The study provides evidence of the governance requirements to scale up strategic purchasing in free healthcare policies in Nigeria and other low-resource settings facing similar approaches. METHODS The stud...

New Zealand public hospitals and related services were grouped into 23 Crown Health Enterprises and registered as companies in 1993. Integral to this change was the introduction of corporate governance. New directors, largely from the business sector, were appointed to govern these organisations as efficient and effective businesses. This article presents the results of a survey of directors of...

This paper applies and further develops a research model of the relationships between business model dimensions, intrinsic and extrinsic attributes of mobile services, and their perceived end-user values (Pedersen and Methlie, 2004). The model suggests a set of hypotheses on the effects of service providers’ choice of revenue model, governance form and service strategy on direct network effects...