Change of attitude of organizations’ managers toward human forces (as human capitals and resources) as well as technological advancement and accumulation of information in organizations reflects the necessity of valuing knowledge management. On the other hand, extraction of necessary, appropriate information and turning them into the knowledge required by organizations for making decisions, vis...

value creation as an essential concept of value-based marketing has not been studied in iran commercial banks with no native measuring scale. this study aimed at develops a native scale for measuring value creation and the measures index’s amount in iran commercial banks. accordingly as a result of theoretical and exploratory studies a comprehensive scale was developed which shows dimensions of...

The first objective in any financial organization is to improve performance, and performance evaluation also is one of the best ways to advance operations in organizations. By utilizing different methods of performance evaluation, organizations can evaluate the effectiveness and efficiency of processes that are in accord with strategic objectives. In addition, the performance evaluation instrum...

the purpose of this paper is to develop a cognitive model, which identifies factors influencing users intention in mobile banking usage in iran. the proposed model in the study is formed based on using the highly validated technology acceptance model (tam) as the core research framework. the model determines the variables mobility (mob), reachability (rec), compatibility (com) and convenience (...

Aim: Bacteria are ubiquitous in the environment. In keeping with the continued expansion of urbanization and the growing population, an increasing number of people use automated banking, i.e. automated teller machines (ATMs). The aim of this study was to investigate the bacterial contamination and its antibiotic sensitivity on computer keyboards located at ATMs in Hamadan province, Iran. Method...

Performance evaluation has been developed in the form of management schools along by managerial thought development. Banks and financial institutes are one of the most important economic sections to each country which by receipts and payments directing and organizing facilitate business and commercial transactions and develop markets and economic growth and as the main pillars in directing and ...