The aim of the study was to investigate workplace incivility as a social process, examining its components and relationships to both instigated incivility and negative outcomes in the form of well-being, job satisfaction, turnover intentions, and sleeping problems. The different components of incivility that were examined were experienced and witnessed incivility from coworkers as well as super...

Incivility and bullying in nursing are complex problems that have garnered much attention in recent years. Emerging evidence suggests that incivility in the workplace has significant implications for nurses, patients, and health care organizations. Because today's students are tomorrow's colleagues, conversations regarding how to address incivility and bullying should include specific aspects o...

ID: 660 Individual and Organizational Factors that Predict Workplace Incivility: Impact on Cost, Absenteeism, and Productivity Author Information: Authors List: Presenting Author: Patricia Lewis Presenting Author: Patricia S. Lewis Address: 2210 N.Fountain Valley Drive Missouri City, TX 77459 USA Ph: 281-274-7860 Fax: Email: [email protected] Institution: Texas Woman's University/Methodist Sugar...

Scholars have proposed that interpersonal workplace discrimination toward members of oppressed social groups has become covert and subtle rather than overt and explicit and that such experiences lead to negative outcomes for targets. The present study examined this proposition by examining experiences and consequences of workplace incivility-a seemingly harmless form of interpersonal maltreatme...

conclusions nursing managers should use proper strategies to improve nurses’ work engagement and decrease the incidence of incivility in hospitals and clinical environments. results the means of work engagement and workplace incivility scores were 3.59 ± 1.16 (average) and 2.68 ± 0.65 (low), respectively. a significant negative correlation was found between work engagement and workplace incivil...

OBJECTIVE The aim of this study was to investigate the impact of subtle forms of workplace mistreatment (bullying and incivility) on Canadian nurses' perceptions of patient safety risk and, ultimately, nurse-assessed quality and prevalence of adverse events. BACKGROUND Workplace mistreatment is known to have detrimental effects on job performance and in nursing may threaten patient care quali...

Using appraisal theory, this research examined targets’ emotional responses to workplace incivility, and how these responses impact targets’ behavioral responses. Targets who reported greater incivility reported greater anger, fear, and sadness. Targets’ anger was associated with more direct aggression against the instigators; targets’ fear was associated with indirect aggression against instig...

This article develops a theoretical model of the impact of workplace incivility on employees' occupational and psychological well-being. In Study 1, the authors tested the model on 1,158 employees, finding that satisfaction with work and supervisors, as well as mental health, partially mediated effects of personal incivility on turnover intentions and physical health; this process did not vary ...