Balanced Scorecard (BSC), which is used as a strategic evaluation tool, is a method of determining business performance using lagging and leading indicators on the basis of vision and strategies. The method suggests that business performance should be evaluated not only by using financial indicators but also simultaneously considering non-financial indicators. It has been revealed in the review...

Performance Evaluation of Hospital Strategic Planning Control Elements Based on Balanced Scorecard (BSC)

The current balanced scorecard literature suggests that a link should exist between lagging and leading measurements of non-financial performance perspectives and financial performance measures. This work designed a dynamic integrated model for examining the influence of strategic links on the Taiwanese high-tech industry, and to examine the relationships among the strategic perspectives of the...

This paper examines the performance of Public Procurement Goods/Services Units in Ogan Ilir Regency based on balanced scorecard. Balanced scorecard has four perspectives, namely customer, internal business process, learning and growth financial perspectives. The research method used is descriptive quantitative. Data were obtained through a rating scale questionnaire from 140 respondents consist...