Aalto University, P.O. Box 11000, FI-00076 Aalto www.aalto.fi Author Heidi M. E. Korhonen Name of the doctoral dissertation Customer Orientation in Industrial Service Innovation Publisher School of Science Unit Department of Industrial Engineering and Management Series Aalto University publication series DOCTORAL DISSERTATIONS 124/2016 Field of research Leadership and Knowledge Management Manus...

Using internet/intranet technology to enhance customer orientation A case study of LGT Bank in Liechtenstein

Background and Objectives: The organizational commitment of the staff that ensures their continuous and effective presence in the organization is one of the determinants of organizational development. Religion and religious orientation can affect organizational commitment. The purpose of this study was to investigate the correlation between organizational commitment and religious orientation in...

The ability of firms to adapt to changing markets and technology is a fundamental topic both in strategic management and marketing literature. The focus of this paper is to study how firms adapt to their environments and create superior market orientation. We hypothesize specific relationships between market adaptation and market orientation. Moreover, we analyze the moderating effects of a fir...

By the in-depth development of economic globalization in recent years, market competition has become the focus of the fight against various companies. The survival and development of companies is not only depending on its own resources, but also relying on more value-oriented consumers. For companies around the world, their tasks are not only to take a variety of measures to deal with market ri...

high density polyethylene (hdpe) films were produced using cast film extrusion process with different draw ratios, ranging from 16.9 to 148.8. morphology, crystallinty and orientation state of crystalline and amorphous phases of the cast films were investigated using scanning electron microscopy (sem), differential scanning calorimetry (dsc) and polarized fourier transform infrared spectroscopy...

The article defines the concept of “servitization”, identifies its features, and outlines antecedents consequences servitization for company. analysis academic literature on was used as a research method. author presents two approaches to definition “servitization”: transformation process innovation business model. former reflects need significant changes, while latter draws attention change in...