In the current volatile and demanding business environment, managers are so eager to demonstrate that their organizations are excellent which can mainly be achieved through continuous performance improvement. The most applicable and suitable tools that by the assessment of organizations shows how successful they are in the organizational excellence path is European Foundation for Quality Manage...

Talent management has been on the agenda of many organizations in recent years because of the belief in the importance of talent in achieving organizational excellence. The purpose of this study is to infer the conceptual model of behavioral factors affecting talent management. Therefore, applying the Meta-Synthesizing technique, researchers studied the findings of the articles which exist in v...

ISO 9001 and ISO 9004 were created as a “consistent pair” of standards so that businesses that wanted to exceed the requirements of 9001 could use the principles of 9004 to move towards business excellence. In this paper, opinions from Canadian quality standardization experts were used to explore the needs of business against what is offered by ISO 9004 and to assist in the comparison of ISO 90...

Project execution in the construction industry faces major challenges, e.g. difficulty in coordination and cooperation. Operational procurement during project execution is no exception. In this paper we construct a maturity model, based on earlier work, consisting of six dimensions (goal, control, process, organization, information, technology) and five maturity stages (transactional-oriented, ...

The objective of this paper is to examine the EFQM Excellence Model as an enabler of E-procurement adoption and the effect on purchasing performance. The study utilized a cross-sectional telephone survey of a sample of Spanish manufacturing companies using multiple informants. A total of 200 firms responded making a total of 800 responses. Data was analyzed using structural equations modelling....

One of the excellence enablers is KM. In order to evaluate the KM processes, a comprehensive model is required, which should be able to capture all aspects of KM. One of such models is KMAT . This research exploits system dynamics in order to measure the effects of KM on business excellence with a combination of KMAT and EFQM 3 .Relationships between KM and EFQM are analyzed and demonstrated by...