This study aims to investigate the effect of impression management on employee contextual performance in service organizations using quantitative methods. The social influence theory, which explains role superior over subordinate, served as theoretical underpinning for study. A cross-sectional survey design was adopted line with positivism research philosophy. accessible population this consist...

Abstract Background and purpose The of this study was to examine generational differences leadership style preferences in service manufacturing organizations south-eastern (SE) Slovenia. focus on preferred approaches differences. Methods Quantitative research conducted using the Multifactor Leadership Questionnaire (MLQ) collect data a sample 208 employees SE questionnaire distributed online re...

There are considerable debates about the existence, nature, and application of entrepreneurship within the public sector. The present survey analyzes the application of entrepreneurship in Iranian public sector organizations. For this purpose, the situation of entrepreneurship within the head offices of Iranian public service organizations was considered. Also, based on McKeinsy and Daft’s fram...

The fundamental problem the Grid research and development community is seeking to solve is how to coordinate distributed resources amongst a dynamic set of individuals and organizations in order to solve a common collaborative goal. The problem of service discovery in a Grid environment arises through the heterogeneity, distribution and sharing of the resources in different virtual organization...

Many IT service departments are adopting IT service management best practice frameworks such as the IT Infrastructure Library (ITIL) to improve the quality of service to customers. This study reports on recent surveys and case studies of organizations which have embarked on IT service management improvement. It highlights specific difficulties experienced by organizations. Six factors were foun...

The fundamental problem the Grid research and development community is seeking to solve is how to coordinate distributed resources amongst a dynamic set of individuals and organizations in order to solve a common collaborative goal. The problem of service discovery in a Grid environment arises through the heterogeneity, distribution and sharing of the resources in different virtual organization...

Observation of justice is one of the most important indexes influencing satisfaction of the personnel of an organization so that perceiving injustice will result in the personnel dissatisfaction thereby leaving negative influence on their performance [38]. This situation also influences the customers’ satisfaction in the service organizations where the personnel have direct and face-to-face con...

Massively Multiplayer Online Games present a new and exciting domain for service-oriented agent computing, MultiAgent Systems, Agent Organizations and Electronic Institutions in order to face the challenges of designing a modern Massively Multiplayer On-line Game. This article follows previous pieces of work in the line of Multi-Agent Systems and Massively Multiplayer Online Games research bein...

The new century has been marked by a generalized sense that traditional work arrangements are inadequate to address the challenges organizations encounter today. The shifts from an industrial to an information-based society, and from a manufacturing to a service economy, compounded by the forces of globalization, have propelled revolutionary changes on work place arrangements. These trends have...