maintaining customer interest to repurchase is an important issue in today's competitive market of italian restaurants in tehran. therefore, determining the reasons that caused switching intention in customers, can be leading to arrange marketing purposes. so this research intends to evaluate effect of perceived quality, satiation and satisfaction on switching intention and to examine mode...

This article investigates how perceived price, airline service quality, perceived value, passenger satisfaction and airline image determine passengers’ future behavioural intentions. To test the conceptual framework, structural equation modelling using a maximum likelihood estimator was applied to data collected from Australian international air passengers. It was found that there were signific...

Background Clients' needs and their satisfaction are priority issues in studying quality in reproductive health services. However, only 24-37% of Ethiopian women were informed about the available family planning methods and their utilization. High national total fertility rate (4.8) and low contraceptive prevalence rate (29%) might be attributed to these and other reasons. This study assessed t...

The rapid rise in popularity of multimedia applications, such as VoIP, IPTV and Video Conferencing, intensifies the need to consider resource management for user satisfaction. Furthermore, improving Quality of Experience (QoE) in Software Defined Networks (SDNs) services is one of the important issues to be addressed by provisioning optimum resource management. In this paper, resource allocatio...

the current research aims to identify and prioritize the factors affecting public trust in government agencies in tehran. for this purpose, 39 variables that affect public trust were extracted by reviewing the literature of the context, then, they were used for preparing the questionnaire. research methods are descriptive, exploratory, applied and fieldwork. validity and reliability of the ques...

The continuous growth of e-learning community has drawn a lot of attention from IS researchers. However, studies have shown that most electronic communities are facing the problems with retaining members and motivating them for active participation. Based on irretrievable investments and IS continuance model, we propose a theoretical model employing reputation, trust, social ties, perceived use...

BACKGROUND Considering the costs of multiple sclerosis (MS), it is crucial that the health-related services supplied are in accordance with needs as they are perceived by people with MS (PwMS). Satisfaction with care is related to quality of care and can provide health care providers with the means for improvement. The aim was to explore the perceived needs and satisfaction with care amongst Pw...

the study evaluated the physical qualities and satisfaction in students’ housing in selectedstudents’ housing for the university of ibadan. through survey method, eight hostels were purposively selected tocapture variation in gender, level of study and hostel design. the sampling frame showed that 5605 students at ui werefound in 2,147 rooms. one out of every 10 (10%) of the rooms were selected...