This paper presents the concepts and principles of Quality Function Deployment (QFD) as they have been implemented by Ford company. The paper illustrates the essential linkages between external & internal customers to suppliers (i.e., 'Voice-Quality-Satisfaction' Chains). It discusses the various arguments and proposals that link together the end user customers voice to the internal customer-su...

Quality function deployment (QFD) is applied to university education system in this paper. It discusses in detail the various aspects and tools associated with QFD. Now a day’s employment competition is fiercer because of global economic crisis. So how to design education program for improving undergraduate competitiveness is focused. QFD theory is applied to education program design for satisf...

Quality Function Deployment (QFD) technique has been developed in the context of Total Quality Management, and it has been experimented in the software engineering domain. This paper illustrated how key constructs from QFD contributed to an development of a second version of a Quality Factor (QF) for a qualitative software evaluation, considering three distinctive but connected areas of interes...

Now-a-days software manufacturing companies usually try to capture market share with rapid software development. Actually the development of high quality software products can decrease cost by reducing rework and increasing productivity. For that, reason selection of software projects is an important task. Several factors come into consideration while selection of proper project for a specified...

Quality function deployment (QFD) is a planning and problem-solving methodology used to translate customer requirements (CRs) into engineering characteristics (ECs) in the course of new product development (NPD). Estimating the correlation measures among ECs is a crucial step in the product planning house of quality (PPHOQ) construction process because these measures seriously affect the planni...

Quality function deployment (QFD) is the product development process to maximize customer satisfaction. The engineering design characteristics related to product performance are specified for this purpose. For dealing with the fuzzy nature in the product design processes, fuzzy approaches are applied to represent the relationships between customer requirements (CRs) and engineering design requi...

Quality of higher education is its ability to produce a steady flow of people with high intelligence and commitment to learning that will continue the process of transmission and advancement of knowledge. Quality Function Deployment (QFD) is one of the Total Quality Management (TQM) techniques which can be applied for process and design improvement. This study uses QFD as a tool for quality imp...