Background and Objective: According to the importance of health systems, assessing the different aspects of health care service quality comes into necessity. This assessment has not been done in Rafsanjan School of Dentistry yet. The purpose of this study was assesing and analysing the existing gap within service performance quality in clinical departments of this school. Materials and Metho...

Background and Objective: The evaluation of the hospitals performance in order to improve the quality of services provided is of great importance. This study aimed to evaluate the performance of teaching hospitals affiliated to Shiraz University of Medical Sciences (SUMS) using Pabon Lasso graph before and after the implementation of the health system transformation plan. Materials and Metho...

Background and Objectives: According to direct selling of some medications including supplements by pharmacy technicians and without the presence or supervision of the pharmacist, and also the importance of these people’s knowledge of supplements and the effect of this knowledge on their attitude and performance, this study was conducted to determine the pharmacies clerks’ knowledge, attitude, ...

Background and Objective: Unfair and inefficient payment system leads to problems such as employee dissatisfaction, absenteeism, turnover, strikes and complaints, reducing the awarded organizations or other organizational problems. Therefore, this study was conducted to evaluate the personnel`s views about implementation of performance based payment in hospitals affiliated with Shiraz Universit...

Background and Objective: Caregivers of patients with dementia face with challenges and negative outcomes of stress. The impact of stressor events on mental health is related to coping strategies and religious coping is one of the supportive strategies in family caregivers. The aim of this study was to investigate the perceived stress and religious coping among female caregivers of the e...