Background: The border between Nigeria and Cameroun stretches for hundreds of kilometers. The movement of patients from Maiduguri, NE Nigeria into Cameroun’s border hospitals is becoming very popular. This study investigated the categories of people involved in such movement, their healthcare needs in Cameroun and the motivation behind the movement. Methods: In-depth interviews with fifteen par...

background and objectives: discharge against medical advice (dama) is a significant healthcare problem posing negative impact on effectiveness of patient care and costs of the health system. in order to address this problem, first the potential influencing factor should be identifies. this study followed two major objectives: first, to evaluate the prevalence and potential causes of dama, and s...

background: caring is the core of nursing and holistic high-quality care is considered as one of the main concerns of nursing managers. evaluation by main care recipients and assessment of their satisfaction with different levels of care is a way to determine and improve the quality of nursing care. the aim of this study was to determine the relationship between the quality of nurses’ caring be...

implementation of patient feedback is considered as a critical part of effective and efficient management in developed countries. the main objectives of this study were to assess patient satisfaction with the services provided in hospitals affiliated to tehran university of medical sciences, iran, identify areas of patient dissatisfaction, and find ways to improve patient satisfaction with hosp...

background: in today's competitive world, organizations' survival and success depends on satisfying customer needs and ex­pec­tations. this is particularly important in health care sector where quality of service and customer relations are the key suc­cess factors. the purpose of this research was to determine whether there was a relationship between patient satisfaction and loyalty to the serv...

Background In recent years, accreditation of private hospitals followed by decentralisation of the Italian National Health Service (NHS) into 21 regional health systems has provided a good empirical ground for investigating the Tiebout principle of “voting with their feet”. We examine the infra-regional trade-off between greater patient choice (due to an increase in hospital services supply) an...

Introduction While the popularity of international care is rising, complexity compromises patient safety. To identify risks and propose solutions to improve care, this study explores experiences healthcare workers with handovers in a European border region. Methods A cross-sectional survey design was used reach out 3000 workers, working for hospitals or emergency services three neighboring coun...

in recent decades, by increasing complexity of drug therapy, pharmacists considered as health- care members who can help optimizing drug therapy. we know that medicines do not have the anticipated effects all the times and a vast variability may exist in their behaviors in the body. so, it is very crucial to individualize treatment for every single patient. nowadays, optimizing drug therapy in ...