Focusing on Knowledge Intensive Business Processes, we present empirical research into how an organization's Business Process Management Maturity (BPM Maturity) and Knowledge Sharing Culture (KS Culture) can moderate the impact a Knowledge Management System has on Business Process Effectiveness. Current research in the literature has focused mainly on main effects and thus far ignored these int...

In the business process management, many business process execution languages such as XPDL, BPML, BPEL4WS have been specified with different origins and goals. Most of all, XPDL proposed by WfMC has been widely used in the related applications, especially workflows whose concepts are currently interchangeable with those of business processes. On the other hand, Business Process Modeling Notatio...

The study is aimed at assessing the strategic importance of a business processes for achieving sustainable competitive advantage, therefore, in this article the theoretical approach for measuring the strategic contribution of a business process to an enterprise’s business system is presented.  For evaluating of a business process strategic importance the study proposes the system of economic an...

Today, outsourcing is recognized as one of the most effective strategies in the business world. In this regard, outsourcing of business processes is considered to be one of the most common forms of outsourcing. The purpose of this study is to provide In-depth and quantitative analysis of the benefits of BPO in a dairy plant in Iran and how these benefits affect the willingness of senior plant m...

Service orientation is one of the solutions for achieving agile enterprises, that helps make an alignment between business and information technology. By the influx of service orientation into the business domain, a new concept called service oriented organization is created that in business modeling of these enterprises, new modeling elements such as business and software services, rather than...

Society is evolving from the industrial society towards the information society where information technology plays a crucial role. Few IT innovations have had as much impact on business organizations in the past years as Enterprise Systems (ES). These systems affect most functions in the organization as they support and standardize business processes, integrate data, can integrate external busi...