نتایج جستجو برای: customers judgment on regularities of bank
تعداد نتایج: 21931307 فیلتر نتایج به سال:
nowadays, advances in information and communication technologies, has provided an opportunity for banks to provide their electronic services to their customers in remote areas. this technological innovation by e–banking systems has brought about many benefits to customers while it has been accompanied by a number of risks including the operational ones. this risks need to be identified and mana...
The purpose of this study is presentation a method for clustering bank customers based on RFM model in terms of uncertainty. According to the proposed framework in this study after determination the parameter values of the RFM model, including recently exchange (R), frequency exchange (F), and monetary value of the exchange (M), grey theory is used to eliminate the uncertainty and customers are...
The main objective of every organization is to build a strong relation between its product and the particular customer group, rather than merely making a singel sale. The essence of this relationship is a strong bond between the customer and the specific brand. This process includes the following identifiable phases: introduction, familiarity, preference, and finally, if successful, the custo...
Changes arising from E-banking expanding in banking system, the existing difficulties in relation to E-banking services usage and lack of tendency in some customers and even bank employees to use these services, have caused bank system managers to explore effective factors on internet banking adop-tion by customers. The purpose of this research is the inspection of factors influencing adoption ...
This article is testing ten hypotheses with the aim of studying the effective factors on customer loyalty in Tejarat Bank. Statistical community of this research includes permanent customers of Shiraz Tejarat Bank Branches in first half of 1388 196 persons were selected through indefinite society formula and based on pilot studies as the sample. Collecting data was done by questionnaire with st...
The issue of credit risk and deferred bank claims is one of the sensitive issues of banking industry, which can be considered as the main cause of bank failures. In recent years, the economic slowdown accompanied by inflation in Iran has led to an increase in deferred bank claims that could put the country's banking system in serious trouble. Accordingly, the current paper presents a prediction...
This study wants to investigate the rating of the actual customers of banks based on credit risk using multiple criteria decision making and artificial intelligence hyperbolic regression. This is an applied research. The statistical population of the study includes the credit customers of Agriculture Bank in west branches of Mazandaran province, Iran in 2012-2016. A total of 100 cases have been...
this study aimed to assess the factors affecting electronic banking acceptance among customers using the technology acceptance model has been made. methods used, descriptive survey - correlation. the studies of those customers are people who have bank accounts and bank electronic banking services people have used. research model with a sample consisting of 384 bank customers were people in tehr...
due to the increasing importance of internet banking and the critical actions taken by banks in order to offer internet banking services in iran and also according to the increasing number of customers using internet banking services, it is essential for bank marketers to understand internet banking customers better. only through this comprehension the marketers are able to develop strategies a...
due to the importance of “service quality and customerssatisfaction” subject, this study seeks to investigate and prioritize thefactors which are effective on service quality and customers satisfactionusing grey relational analysis (gra) method. in the case of statisticalpopulations with large sizes, none of the other methods can competewith gra from the viewpoint of calculation accuracy. the s...
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